What do PSD2 and APIs mean for me as a BT Go user?
PSD2 is a European regulation that gives you more control over your financial data and allows you to access your account information ...
How can I get a BT meal card?
The card is issued at your employer's request. Once activated, it will be loaded monthly with the value of meal vouchers, so that you have access ...
How can I apply for a Star Forte shopping card?
You can request a Star Forte shopping card simply and quickly, 100% online, in BT Pay or by visiting a BT.Online unit (recommended for the reduced time ...
How can I modify the transaction limits of the Direct card?
Each card issued by us has a preset transaction limit depending on the type of transaction, both in value and as a daily number of ...
What does the Premium Club subscription include?
Free payments in lei to other banks, through electronic channelsPriority Pass gift and 4 free entries/year in VIP airport lounges ...
Since when can I use the BT card as a former OTP client?
Starting from March 2 (7:00 am) you can use the BT card, issued to replace the OTP Bank card.
How can I block the Direct card?
Blocking the card, in case of loss or theft, can be done in the following ways: ❶⠀From the BT Pay application: ➭ enter the application and select ...
What happens to customers' cards reissued by OTP, after collecting those issued by Banca Transilvania?
1 March (9:30 PM) is the date until which OTP Bank Romania cards will function. Starting from 2 March (7:00 AM), OTP Bank Romania clients will be able to ...
What do I do if I lost my Direct card?
❗If you lost your Direct card or it was stolen, block it urgently. You can do this as follows: ❶⠀Quickly, directly from BT Pay ➭ choose the card ...
When logging into BT Pay Web, I entered the code received via SMS incorrectly multiple times. What can I do to log in?
You have several solutions to log in to BT Pay Web after entering the wrong code received via SMS: ✅ INO Chat from the BT Pay Web login page It is the ...
Where can I pick up the new Direct card after it expires?
At expiration, the card is automatically renewed only if it has been used in the last 6 months. 📅 The new card is sent automatically to you by mail at the address of ...
I selected English in BT Go, but some texts are still in Romanian. What can I do?
Access the Profile section and select English again to force a resynchronization of the app settings. Alternatively, you can close and ...