How can I pay off my Direct Card installments early?
You can request the closure of remaining installments at any time, but it is important to know that you must have the advance payment registered in your account. It is ...
How do I pay salaries through BT Go?
If you have a salary agreement with BT, you can import the encrypted file, of the .enc type, generated from the salary application and sign it from BT Go.
Where can I obtain information about my life insurance policy migrated from OTP?
Information about your life insurance policy, attached to the loan taken over from OTP, can be obtained either at a BT branch or by calling our colleagues in the Call Center.
In the notification sent to clients, are the corresponding products from OTP also mentioned?
Yes, all the corresponding products in BT taken over from OTP are mentioned in the notification.
What will happen after the merger with the Direct Debit mandates held in OTP?
Active Direct Debit mandates for utility payments and automatic payment instructions attached to your accounts will be taken over by ...
How can I request a card from BT Pay Web?
Simple and fast. 😄 From BT Pay Web you can request a new card from the Dashboard (the "Cards" section) or from the "Products and Services" menu – "Cards", the button ...
Can I make currency conversions from BT Ultra Web?
Yes, in the BT Ultra Web application you have the option to make cross sale/purchase orders respecting the same schedule 09:00-17:30.
What do PSD2 and APIs mean for me as a BT Go user?
PSD2 is a European regulation that gives you more control over your financial data and allows you to access your account information ...
How long are transactions available in BT Ultra?
Transactions can be viewed in BT Ultra Web for a maximum period of 6 months.
How can I modify the transaction limits of the Direct card?
Direct Card transaction limits are preset according to the type of transaction. If you want to have part of it available again ...
What fees for operations will apply after the merger?
The commission grid applicable to clients taken over from OTP Bank will be the fee and commission grid that Banca Transilvania applies in its relationship with all ...
How can I change the display language of the BT Go app?
If you have not yet logged into BT Go, you can select the desired language from the login screen, using the "Language" button (for the web version) or ...