Can I make currency conversions from BT Ultra Web?
Yes, in the BT Ultra Web application you have the option to make cross sale/purchase orders respecting the same schedule 09:00-17:30.
Does my life insurance attached to the loan remain active under the same contractual conditions?
Yes, the life insurance attached to the loan remains active under the same contractual conditions.
How long are transactions available in BT Ultra?
Transactions can be viewed in BT Ultra Web for a maximum period of 6 months.
What does full repayment of a loan from BT Go mean?
Full repayment, available in the Loans section of BT Go, involves paying the entire borrowed amount, including interest and any ...
In the notification sent to clients, are the corresponding products from OTP also mentioned?
Yes, all the corresponding products in BT taken over from OTP are mentioned in the notification.
I received the card from the company administrator. What should I do with it?
The card must be activated at any Transilvania Bank ATM, based on the activation code received via SMS on the phone number provided at OTP. However, ...
Where can I obtain information about my life insurance policy migrated from OTP?
Information about your life insurance policy, attached to the loan taken over from OTP, can be obtained either at a BT branch or by calling our colleagues in the Call Center.
What happens if I do not express my disagreement regarding the Terms and Conditions of Banca Transilvania by the migration date?
If by 28 March 2025 you do not express your disagreement regarding the changes indicated in the notification received from Banca Transilvania with ...
I also want BT Pay Web. What should I do?
No problem, BT Pay Web is super helpful! 😊 You just need to go to a BT branch with an identity document. There, our colleagues help you sign ...
What will happen after the merger with the Direct Debit mandates held in OTP?
Active Direct Debit mandates for utility payments and automatic payment instructions attached to your accounts will be taken over by ...
How do I change the card limits on BT Pay Web?
If you want to change the card limits in BT Pay Web, follow the steps below: 1. Go to BT Pay Web and go to the "Cards" section from the Dashboard or ...
What fees for operations will apply after the merger?
The commission grid applicable to clients taken over from OTP Bank will be the fee and commission grid that Banca Transilvania applies in its relationship with all ...