2660 questions and answers

From when can the cards be picked up from the branches of Banca Transilvania or OTP?

The cards will be distributed starting from December 13, 2024

0 votes

How will the settlement of debit instruments be handled in case you have debit instruments to pay? But what if I have to collect?

In case after the date of 28 February you will have debit instruments issued with OTP IBAN to pay, they will be settled through the manual circuit of 8 ...

1 votes

How can I make a scheduled payment in BT Ultra?

Scheduled payment is made in the same way as a regular payment, with the mention that, on the processing date of the order, by using the selection button ...

1 votes

At OTP I used to receive SMSs for transactions through accounts. Will the same happen at Banca Transilvania?

Push Notifications will not be automatically retrieved at BT, and for notifications regarding balances, payments from the current account, the BT Alert service will be activated ...

2 votes

What happens if some of the funds currently managed by OTP Asset Management Romania SAI S.A, now Inno Investments S.A.I. S.A., are transferred for management to BT Asset Management SAI S.A.?

In this situation, your investment will not suffer. It is good to know that any changes made to the investment policy or ...

1 votes

Where can I see all the payment orders that remain unsigned?

In the Payments->Authorization menu, you will be able to view all unsigned payment orders on BT Ultra Web. These can be signed, edited, blocked, or deleted.

1 votes

For the period when OTP clients cannot use Digital Banking services at all to perform transactions, what alternatives do they have?

During the period February 28, 2025, 12:00 PM - March 3, 2025, OPT customers will not have access to any Internet/Mobile Banking platform.

0 votes

What information is it good for a client to know now about OTP Asset Management Romania SAI S.A.?

OTP Asset Management Romania SAI S.A., currently Inno Investments SAI SA and BT Asset Management SAI S.A. operate independently. Clients/Investors ...

0 votes

Can I modify a partially authorized batch of payments in BT Ultra?

It is possible to intervene on the entire batch, or on a payment order from that batch, with the mention that, after making the changes, they will be resumed ...

1 votes

In OTP I benefited from installments anywhere. What happens in BT?

Any remaining installments related to installment transactions made at OTP will be taken over and continued on the BT card. For transactions made with ...

0 votes

If the balance of my current account at OTP Bank is 0 (zero), will it not be taken over by BT?

At Banca Transilvania, all your current accounts opened at OTP Bank will be taken over, including those with a zero balance.

0 votes

What fees apply for the Star shopping card?

The commissions for the Star BT shopping card vary depending on the type of card (Forte, Gold, Platinum). You can check them all on the page ...

0 votes
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