How can I make a payment refusal for a transaction that I do not recognize?
If you notice transactions in your statement that you do not recognize or that appear duplicated, we recommend that you contact the merchant – by phone or through ...
What do I do if I forgot my password from BT Ultra Web?
To reset the password, it is necessary to send a request by e-mail to the address btultra@btrl.ro .
What happens to my OTP Bank account if I do not have a balance at the end of February?
All your current accounts opened at OTP Bank regardless of currency or balance, including if the account balance is equal to 0 (zero), will be taken over ...
How much money is accumulated in the optional pension?
Depends on how much you save per month and for how long you contribute to the optional pension. Those who have contributed to My Pension since May 2007 how many ...
How do I set my PIN during BT Pay installation/reinstallation, after identification?
You accept the terms and conditions of the application. You check the security policy. You validate the received SMS OTP code on the phone. Your identity is validated (through BT ...
How can I check if I am a BT shareholder?
To check if you are a shareholder at Banca Transilvania you can contact the Investor Relations Department on the bank's official website.
How can I open a savings account if I have BT Pay and I live in Italy?
You can open a savings account without needing a minimum amount; simply, it's the pocket where you put money aside and earn interest. 😊 ...
In the case of Asirom policies can my child also benefit from insurance?
Of course, children aged between 1 and 17 years can be co-insured on Asirom policies. 😊
What benefits does the premium card in euro BT Mastercard McLaren Gold have?
BT Mastercard McLaren virtual cards come with premium benefits, which you can access immediately after issuance: You receive the card instantly and can use it ...
Who do I address?
You can contact us directly at our address: contact@btpensii.ro.
How do I get Miles when shopping with BT Flying Blue?
Each payment to BT Flying Blue partners is rewarded. For example, if you have a BT Flying Blue Classic card, every 5 lei spent brings you: 1.5 ...
How important is it to rely on a Fund's past performance?
History of performance can give an idea about the past, but it does not guarantee future results. Before investing in funds managed by BT ...