How do I confirm online payments through BT Pay?
Following an online transaction on a 3D Secure secured site, you will be asked to confirm the respective payment. Therefore, you will receive a notification on your phone, ...
Is it mandatory to insure my home?
Yes. The mandatory home insurance policy 🏡, called PAD, represents the insurance policy against natural disasters 🌋 and by law no. 260 / ...
What can I do with a virtual card?
The virtual card that you can issue directly from BT Pay can be useful for you. With it you can: make online payments transfer money between cards ...
If I am abroad how can I open an account in BT?
If you are abroad we provide you with two options. It is up to you to use the one that you consider to be more handy: ❶⠀You apply ...
How can I view or delete a recurring payment in BT Pay?
You can see recurring payments directly from the "Accounts" section by selecting the "Recurring payments" option. 😃If you want to delete a recurring payment, you just need ...
How can I pay the bills quickly?
Options for paying bills are diverse and you don't necessarily have to come to the bank if you don't want to. You can pay bills simply and easily from your phone, ...
What do I do if I forgot the PIN code of the Direct Card?
No problem, you will receive a new PIN.How?For more information, you can contact us daily between 8:00 AM and 8:00 PM, via: virtual assistant ...
What is the maximum limit for an overdraft if my salary is paid into a BT account?
Through overdraft or account overdraft with us, you can obtain up to 6 salaries / 6 pensions, within the maximum limit of 50,000 RON, provided that you meet the condition ...
I am in a foreign country, I lost my BT card, I blocked it, but I cannot return to get another one. What is the best option to have access to the money in the account?
Don't worry! 😮 You have several solutions: ❶⠀If you have BT Pay, BT24 Internet Banking or Mobile Banking you can transfer money to another account or ...
Where do I purchase rolls for POS?
Depending on the card acceptance contract signed with Banca Transilvania, you can submit a request for POS rolls on our BT ePOS page , and ...
Does the card renew automatically? Where can I pick it up?
At expiration, the card is automatically renewed only if it has been used in the last 12 months.You can request:delivery of the card at home, by courier;pickup from ...
What is a garnishment?
It is an amount owed – not to the bank, as is believed – but, for example, to ANAF (National Agency for Fiscal Administration), DITL (Directorate of ...