What guarantees do I need for a loan for photovoltaic panels?
The photovoltaic system that appears individually on the supplier's invoice, with installation costs mentioned separately.
Is there a minimum amount for the initial investment in BTAM funds?
Yes, the minimum amount is 50 RON for funds in RON, respectively 25 EUR/USD for funds in EUR/USD.
I want to issue a card holder from BT Pay, but that person does not have the application installed. How do I proceed?
After following the issuance steps in the app, the cardholder will receive an SMS with a link guiding them to install BT Pay and to go through ...
What happens with the payment agreement for monetary rights (salaries, etc.) that we had at OTP Bank?
Because we want to ensure the continuity of this service at BT, our colleagues will contact you to sign the new payment agreement with the Bank ...
How can I benefit from 0 commission on interbank collections if I have the Student subscription?
You can benefit from 0 commission on interbank collections if in the month prior to the collection you had minimum RON 300 collections on your current account. 😊
How can I become a BT client if I live in Italy?
You must, first of all, be over 18 years old and be a natural person, with tax residency in Italy 😊. To become a client, you must open a ...
What happens to my credit card limit?
The credit line you currently have through the OTP credit card remains valid. This will be taken over by Transilvania Bank on ...
BT Pay application has been locked for several hours, how do I unlock it?
If it got locked for 8 or 24 hours due to incorrect code entry, you must wait this interval for safety.
Why do I get an error after entering the Personal Numeric Code when I want to issue a holder card?
This means that the holder has already issued a possession card for the respective Personal Numeric Code (CNP).
What happens to the benefits I had according to the agreement between my employer and OTP Bank?
The product and service offer of Banca Transilvania will be made available to your employer through the dedicated team managing the relationship with ...
How do I make a foreign currency payment from BT Pay?
You can make a currency payment from BT Pay by following the steps below: Access the Accounts menu and select the "New Payment" option (you need to choose an account in ...
Where do I address if I have questions related to the credit held at OTP?
For information related to your credit migrated from OTP to BT you can contact any BT unit or the BT Call Center.