What is an "ATM"?
ATM is an acronym derived from the English name "Automated Teller Machine". 🏧It is also called "bancomat" and it is a bank ATM where, using ...
How can I find out how many STAR points I have accumulated?
You have many ways to find this out: ❶⠀Directly from BT Pay: after registering your STAR card in the app, you just need to tap on ...
How do I list a processed payment order?
Very simple! You log in to BT24 Internet Banking, and follow the steps below:You access the menu Order Authorization Status ➭ Transaction Status ➭ You select ...
Where can I use the BT meal card?
You can take it with you, both in physical format and digital, directly recorded in BT Pay or Apple Pay, anywhere in the country because a network awaits you ...
I want to cancel my credit card. What do I need to do?
If you want to cancel your credit card, we are waiting for you at any BT unit to fill out a card closure and line repayment request ...
Where can I find a BT Express Plus?
Well, pretty much everywhere! 😅We have approximately 500 multifunctional BT Express Plus ATMs in over 170 cities.And to make everything easier, we have ...
How do I add the card to BT Pay?
If you are a natural person client, you can add your newly issued/reissued card in BT Pay, which has exactly the same characteristics as the one you will physically receive ...
Will I receive STAR points for installment transactions?
To benefit from STAR loyalty points, payment must be made in full, through a BT POS. ⭐❗⠀It's also good to know that: if you choose ...
What does „authorized person” mean?
In short, that person in whom you have full trust to leave them in charge of your money. 😇But still, to clarify the term, it is good to know that ...
What benefits do I have if I receive my salary at BT?
If your salary enters your BT account, you can have: zero costs for opening, managing and closing the account; preferential interest rates on loans; zero ...
How can I receive the statement by e-mail?
You have two options for receiving your account statement by email, from Monday to Sunday, between 08:00 and 20:00 you can: talk to the virtual assistant of ...
What does "interest-free installment payment" mean?
It means that you can shop with the Star card (you can choose from several types of cards, depending on your needs) and pay back the money in installments, ...