How can I block my card in BT Go?
On the page dedicated to each card, you will have the possibility to temporarily block it or to close it permanently, according to your preference.
What should I do if the RCA insurance policy was not issued even though I filled in all the required information?
In case you encounter unforeseen situations at the moment of issuing the RCA insurance policy from BT Pay, it is necessary to contact BT Insurance Broker ...
How do I do the synchronization with SAGA? I can't connect SAGA.
To benefit from the automated transfer SAGA - FGO, the synchronization of the 2 platforms must first be initiated by sending an invitation from ...
What do I have to do to activate the Direct card?
You can activate your Direct card in a few simple steps: ❶⠀Call the number on the back of the card, press key 0 and key 1, and in 30 minutes the card ...
How can I delete transaction notifications?
Go to your profile in BT Pay → Notifications → Settings → "Delete all notifications".
Can I conclude an Asirom insurance policy in euros?
At the moment, Asirom insurance policies are issued only in lei. 🙂
Can I modify the RCA policy after issuance?
Yes. Some information can be updated after issuance, without affecting the validity of the policy. If you need a modification, write to us at the address ...
What are the advantages of a savings account ?
In the case of a savings account, deposits and withdrawals are not restricted, so you have access to money at any time. 😃Besides that, this is ...
What fees are involved in currency exchange if I live in Italy?
The currency exchange is available in euros and lei and does not involve any commission 😊. At the moment of the exchange, the applicable exchange rate will be applied ...
Can I transfer external shares to BT?
Yes, it is possible to transfer shares from external markets to Banca Transilvania, through BT Capital Partners
What are the investment services and activities authorized to be carried out by BT Capital Partners?
At BT Capital Partners, we are here to guide you in the world of investments, offering you reliable services and solutions: - Simple and fast trading ...
Can I liquidate the deposit before maturity in BT Go?
You can liquidate the deposit at any time, but if you liquidate it before the maturity date, you will lose the interest calculated up to the liquidation date.
Easier to explore, more intuitive to use, but just as familiar as before.
