How do I access the account statement archive on the BT Go web platform?
You can access the archive from the Accounts section → the Account Statements button.
What should I do if the RCA insurance policy was not issued even though I filled in all the required information?
In case you encounter unforeseen situations at the moment of issuing the RCA insurance policy from BT Pay, it is necessary to contact BT Insurance Broker ...
If my company's activity is seasonal, can I benefit from a flexible repayment schedule?
In the case of seasonal activities, the loan can be repaid in installments adapted to the activity, starting from a minimum of 2 monthly installments per calendar year. 🙂
What can I do if my phone with mobile banking applications has been stolen/lost?
This can happen to anyone and the first thing you need to do is request the blocking of the BT Pay application. Our colleagues from the Call Center ...
Can I use investment funds to save for retirement?
Of course. You can consider any of the BT Asset Management funds to save. For the investment funds managed by BT Asset ...
What happens if I accidentally blocked the card in BT Go?
If you have accidentally blocked the card, it can be unblocked immediately by pressing the “Unblock” button.
How can I monitor the evolution of my investments?
In the "Investments" tab of BT Pay you have a chart that shows you the total of your investments equivalent in RON, both in absolute value and in percentage. ...
How can I open a new account in BT Go?
To open a new account in BT Go, follow the steps below:➤ Enter the Accounts section on the main page➤ Select the + option next to ...
What types of investment funds can I purchase through BT Asset Management?
You have funds denominated in RON, EUR, and USD. Depending on the portfolio structure, these are fixed income funds, mixed funds, or ...
Can I recommend a friend for an open position at BT?
Sure. You can send your recommendation to recrutarebt@btrl.ro, specifying the position for which you are making the recommendation. ⚡
How can I open an online account from BT Pay if I am abroad?
You download the free BT Pay application, tell us a few things about yourself and confirm your identity (so you need to have your ID card nearby 😁). You ...
What types of payment files can I import into the BT Ultra application?
In BT Ultra Web you can import the following types of files: - Payments in lei: importing payment orders in tabular format (CSV, XLS) or MT100 format - ...