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2,768 questions and answers

Where can I find more information about Asirom and the products they offer?

You have 2 options to choose from:➤⠀if you want to call directly to the source, go to the website of our partners from Asirom; (link www.asirom.ro)➤⠀or directly ...

0 votes

Do I also have to send a cover letter when applying for a job at BT?

No. If you think it is important to provide us with other information that is not in your CV, you can also send a cover letter.

0 votes

Are savings accounts guaranteed by the Bank Deposit Guarantee Fund?

Yes, all deposits are guaranteed by the Bank Deposit Guarantee Fund, up to 100,000 euros/depositor.

1 votes

What is the phone number of Asirom?

The phone number of the colleagues from Asirom is 0264 224 224. You can call them from Monday to Friday, between 09:00 and 17:00. 😉

0 votes

How can I make investments through Banca Transilvania

Investment options available through Banca Transilvania for individuals include:BT Asset Management Investment Funds - now also available ...

4 votes

What can I do if my phone with mobile banking applications has been stolen/lost?

This can happen to anyone and the first thing you need to do is request the blocking of the BT Pay application. Our colleagues from the Call Center ...

3 votes

How do I deactivate the SMS Alert service from BT Pay Web?

If you want to disable your SMS Alert service from BT Pay Web, access the "Cards" section from the Dashboard or from the "Products and Services" menu → ...

12 votes

How to use Star points?

You can use Star points for full purchases at partner stores within the limit of 600 STAR points / transaction / day / account. 😊

2 votes

What are the ceilings established by the Tax Code?

The established ceilings are 6, 12, and 24 gross minimum wages in the economy. For the calculation of the ceiling for the year 2025, the salary level ...

3 votes

When will the subscription fee be charged? Do I need to do anything for this?

The subscription fee is charged starting from the first month and there is no need for you to do anything for that. The amount will be debited from your account after 30 days of ...

0 votes

Since when do you have to fill in the new IBAN on the payment orders?

Starting from 03.03.2025, on all payment orders (on paper or electronic support), it is necessary to have the BT IBAN. Our recommendation is to ...

0 votes

Can I start using the card after I become a BT client from BT Pay?

Yessss 🥳. You can start using BT Pay on the spot, immediately after you have received the activation notification.

0 votes
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