2,768 questions and answers
Only for BT clients

In what currency can I request a loan?

You have two options. You can get it in RON or in EUR. 🧐 If you are thinking about taking a loan, you can calculate the monthly installments online in the BT loan simulator and ...

5 votes

Can I choose from which bank a garnishment ordered by ANAF is paid?

Only ANAF can order banks to transfer amounts after analyzing the received information. If you still want to make the garnishment payment from the opened accounts ...

10 votes
Only for BT clients

What amount can be transferred from BT Pay from the designated cardholder's card?

The transfer limit via BT Pay from the cardholder's card is 4,000 RON / day / card.

0 votes

Can I have a BT contactless watch if I am not a BT client?

We are sorry that we have to tell you this but no, you cannot. 😥However, you can become our client very easily: 😃➤⠀either directly online, by installing ...

1 votes
Only for BT clients

How do I proceed in the case that I have an event covered by my travel insurance?

In case of an insured event, call 40374110115, for damage notification and obtaining the necessary guidance for resolution ...

3 votes

When is the time to sell?

If the yield on your investments has reached the target level, you can consider realizing the gain. On the other hand, if there is a correction in ...

6 votes

When does the policy come into effect after accepting the offer by phone?

Extra Comfort Insurance from Metropolitan Life comes into effect on the date of receipt of the insurance documents, as the case may be: a) the date of receipt ...

3 votes

Will my subscription from Pago be automatically imported into the "Bill Payments" Service?

If you already have an active subscription in the Pago app, it is not automatically transferred to BT Pay.If you want to unsubscribe from the Pago card, you must follow ...

3 votes
Only for BT clients

Does the fact that I am an individual BT client give me any advantage in obtaining a loan for the LLC I manage?

Thank you for being our customer. 😊Regarding the credit decision, it is good to know that it is based on the current situation and plans ...

2 votes

I made a payment mistake in BT Ultra. How do I cancel it?

To cancel a payment it is necessary to send a message with all the payment details and the reason for cancellation, through the secure messaging of the application or through ...

8 votes
Only for BT clients

Do all companies have to send e-Invoice to ANAF? And the sole proprietorships?

Yes, from January 1, 2024, all companies, including liberal professions, will be required to transmit issued invoices to other legal entities from ...

5 votes

How much time do I have to complete the signing of the enrollment documents through BT Pay?

If you have decided to be a BT client from BT Pay and have reached the end of the process, but you still need a little time to sign the documents, these are ...

2 votes
A decade of flexible payments
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A decade of flexible payments
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