2660 questions and answers

Why should I use a service like SMS Alert?

SMS Alert helps you stay up to date, at every moment with the status of your money. Specifically, you receive an SMS from us after each transaction that takes place in ...

12 votes
Only for BT clients

In what currencies can I access a fast credit line with guarantees for businesses?

Quick credit line with guarantees can be accessed both in lei and in euros. For more details, we are waiting for you in any BT unit, for sure ...

0 votes

Is the money lost in case of death?

Accumulated money is not lost in the event of death, but is inherited by the legal heirs.

4 votes
Only for BT clients

What is the age limit for a personal loan insurance policy?

The client must be at least 18 years old and at most 70 years old.

2 votes

I have my Pillar 3 pension with another administrator. Can I transfer it to BT?

Yes, to transfer the asset held to another voluntary private pension fund to one of the voluntary private pension funds managed by ...

5 votes

What happens with BT Pay Kiddo once the child turns 18?

30 days before turning 18 years old, he will be informed through an in-app notification regarding the limitation of access to the functionality ...

13 votes

Can I have a BT contactless watch if I am not a BT client?

We are sorry that we have to tell you this but no, you cannot. 😥However, you can become our client very easily: 😃➤⠀either directly online, by installing ...

1 votes

Can I pay the salary rights from the account seized by ANAF?

You can request the unblocking of the amount necessary for the payment of salary rights, based on supporting documents, until the date the bank transmits to ...

12 votes
Only for BT clients

Does the new eco-friendly card have the same functionalities as the initial one?

Yes! 😃 It can be used domestically and internationally, it is contactless and you pay quickly and easily via BT Pay. The card can be requested at any BT branch, but ...

1 votes

What is BT Pay Web?

BT Pay Web is our online Internet Banking platform for individuals. ✨ Here you have everything you need: you can see the balances and history ...

25 votes
Only for BT clients

In what currency can I request a loan?

You have two options. You can get it in RON or in EUR. 🧐 If you are thinking about taking a loan, you can calculate the monthly installments online in the BT loan simulator and ...

5 votes
Only for BT clients

What do I do in the situation where I have multiple companies in BT Go that need to be synchronized with FGO?

Currently, it is necessary to go through the synchronization flow for each one separately.

1 votes
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