2,768 questions and answers

When does the subscription become effective?

Right from the moment you activated it 😊

3 votes
Only for BT clients

What do I do in the situation where I have multiple companies in BT Go that need to be synchronized with FGO?

Currently, it is necessary to go through the synchronization flow for each one separately.

1 votes

When and how do I receive compensation from Metropolitan Life's Confort Extra insurance?

All you have to do to receive compensation from the Metropolitan Life Extra Comfort Insurance is to submit the compensation file after discharge ...

3 votes
Only for BT clients

How do I reset the password for BT Pay?

If you already have a PIN, you can change it from Settings → Security → Change PIN code. If you forgot the PIN, use the option "Forgot PIN code" and ...

10 votes
Only for BT clients

I need money for payments to suppliers or for paying salaries and I need a quick loan. How should I proceed?

We are waiting for you in any BT unit with the latest annual financial statement and with a Tax Certification Certificate. Normally, we can give you a preliminary response on the spot, ...

7 votes

What do I do if some information on the invoice is incorrect?

The information on your invoices is taken from each provider's online accounts. If you have a problem of this kind, please contact the provider ...

1 votes

What is the maximum number of queries I can make?

You can make up to 100 queries by CUI or CNP or up to 100 queries by CEC files, Promissory notes or bills of exchange. 😎 The requests can be formulated ...

0 votes
Only for BT clients

What costs will I have if I get an online shopping card?

I prepared a really beautiful surprise for you. 🎉For the first 5,000 holders of a Star Forte card issued from BT Pay, we have a dedicated offer, the physical card ...

3 votes
Only for BT clients

What happens when I pay at a merchant enrolled in 3D Secure? Do I need to perform additional operations?

When you buy online from a merchant enrolled in 3D Secure, your card will be recognized automatically. After entering the card details to make the ...

2 votes

How can I open an account for a child?

You just need to come to any BT unit along with the child, the ID card, and his birth certificate.

9 votes

Can I have BT Pay without confirming my email address?

No, because this will be the email address declared in the relationship with us. 🙁

2 votes

What can the child do with BT Pay Kiddo, depending on the age?

Everything they need, depending on age. 🥰 They pay online and in stores with card or phone (for those with Android), withdraw cash, check their history ...

6 votes
2 years of business banking with no fees
Open an account for your business directly from BT Go in 15 minutes and enjoy 24 months of unlimited payments, collections, and accounts in RON and foreign currency.
I want the offer
2 years of business banking with no fees
You have reached the end of the results
No results found