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2,768 questions and answers
Only for BT clients

What information does the BT Alert Daily Balance message contain, exactly?

BT Alert Message Daily balance contains the following information:➤⠀Client's name;➤⠀Customer's current availability account IBAN;➤⠀Balance ...

8 votes
Only for BT clients

Can I make travel insurance only for myself or also for family members?

You can insure yourself, but you can additionally insure up to 6 other people, including children.

23 votes

Are Apple Pay payments secure?

Oooo, that’s something. Extra safe! 😅And to give you an idea, Apple does not store or share any details about your cards or your data ...

8 votes
Only for BT clients

What is the Bill Payments service?

Simple: a BT service for individuals that allows you to pay utility bills. 📩

3 votes

What can be the minimum value of credits through which information is declared?

At the Credit Risk Center, credit risk information is declared for debtors who have a cumulative exposure greater than 20,000 RON or ...

0 votes

How can I download transactions from the BT Ultra Web application and in what formats?

From BT Ultra Web you can download transactions in two formats: in MT942 you can get the provisional account statement, and in MT940 format you can get the statement of ...

3 votes
Only for BT clients

What savings alternatives does BT offer?

BTAM investment funds are our saving alternative to classic deposits. 😊They have various degrees of risk, starting with low risk ...

14 votes
Only for BT clients

What software do we use for signing documents?

For BT Pay we use the services of Asseco and AlfaTrust. 😊 Through these integrations, you sign both the documents necessary for consulting ANAF, as well as the documents ...

0 votes

Can I make partial withdrawals from the deposit?

In the case of term deposits, partial withdrawals cannot be made before maturity. Any withdrawal is only possible after the deposit is closed

3 votes

How many quotations do the reference indices to which the interests refer have?

The most commonly used indicators by banks for setting the level of variable interest rates for lei and euro respectively are: IRCC, ROBOR 6M (6 months) and EURIBOR ...

3 votes
Only for BT clients

How do I set or change the card PIN?

PIN-ul poate fi setat sau modificat prin:Aplicația BT PayOrice ATM BTApelând serviciul de relații cu clienții BTNu comunica niciodată PIN-ul altor ...

3 votes

Are payments with Google Pay secure?

Yes, yes. Extra safe! We're just talking about Google. 😅 It does not store or distribute your card details or your personal data. Each ...

13 votes
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What would we do without those who literally grow Romania?
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