2660 întrebări și răspunsuri
Only for BT clients

How do I enroll a BT card in 3D Secure BT Pay?

After you log in, enrolling the card in 3D Secure BT Pay is done automatically when you add the card in the app. In some situations, you can manually activate the option ...

180 votes
Only for BT clients

How do I activate the card for online payments?

Steps to enroll in Mastercard ID Check are as follows: ❶⠀After you choose the product / service you want to pay for, when making the payment ...

246 votes
Only for BT clients

What is the maximum age for accessing a loan if the recorded income comes from pensions?

The maximum age depends on the type of credit. As a rule, income from pensions is accepted, and the credit term is set so that at the end of ...

583 votes

What is a BT Express Plus ATM and how does it help you?

BT Express Plus is our payment machine that helps you with a multitude of operations that you would normally do at the counter, namely:➤⠀to deposit ...

141 votes
Only for BT clients

What are the documents required for updating data at BT units for legal entities?

The process of updating a company's data is done through its legal representative, identified by the identity document.In depending on the type ...

27 votes
Only for BT clients

How can I be informed about the transactions made with the card and about the amounts I receive in the account?

Super simple – with SMS Alert you stay informed in real time when: ➤⠀You receive money in your personal account;➤⠀You make transactions with your card or the cardholder's ...

284 votes
Only for BT clients

What is the cash withdrawal fee for the STAR Forte credit card?

Update info: If you want to withdraw money from your STAR Forte card, it is good to also consider these fees: ⭐ 1% (minimum 2.5 lei) if the withdrawal is ...

449 votes
Only for BT clients

What is the method of calculating the interest on term deposits?

We calculate the interest on term deposits according to the following formula: Gross interest = (Nominal value x Number of effective days x Interest rate) / 360 x ...

240 votes

Which agencies are open in malls?

We have agencies open in most shopping centers in the country! 😊To check the schedule of a unit, as well as the type of permitted operations in ...

154 votes
Only for BT clients

What documents do I need to open an account for a PFA?

Documents required for opening a PFA account are as follows:❶⠀Identification document of the authorized natural person;❷⠀Certificate of ...

118 votes
Only for BT clients

How do I find out the available balance on my BT meal card?

You can find out anytime how much money you have on your Meal Card! 😊You have 4 options at your disposal: 😉❶⠀The BT Pay app:➭⠀download the app from Google Play or App ...

345 votes

What criteria must I meet to open an online business account?

You must meet the following criteria:➤ be the sole associate and the legal representative of the company for which you want to open the account;➤ be ...

544 votes
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