38 questions and answers
Only for BT clients

What is the maximum period covered by the travel insurance?

The insurance covers trips of up to 45 consecutive days.

7 votes

What is the compensation amount for the life insurance policy attached to mortgage real estate loans?

In case of death and total permanent disability due to illness, depending on the age of the beneficiary, there are different compensation thresholds: ➤⠀for ...

0 votes
Only for BT clients

How do I request the cancellation of the RCA insurance policy?

You can request the cancellation of the RCA insurance policy if you send us an email at: vanzari@btbroker.ro. Here you can see the reasons why the policy ...

32 votes

What risks are covered by the mandatory insurance?

Compulsory insurance policy (PAD) covers three risks:➤⠀earthquake;➤⠀landslides and flooding; ➤⠀caused by natural phenomena.

3 votes
Only for BT clients

How do I see the insurance policy?

After issuance, your RCA policy is always in the same place, in BT Pay, the "RCA Insurance" section And you can: download it check it anytime send it by email ...

29 votes
Only for BT clients

In how much time is the request for cancellation or modification of data on the RCA insurance policy completed?

The request will be finalized within a maximum of 5 - 7 working days by the insurers who issued the policy.You will receive all information about the request from BT Broker ...

27 votes

If I already have home insurance, do I still need to take out the mandatory one?

Yes, in the situation where you have already concluded an optional home insurance, it will be necessary to also conclude the PAD policy. 🙂According to legal regulations, ...

2 votes

What happens if I do not take out compulsory home insurance?

In the event that you do not sign the mandatory insurance policy, your home is not insured against natural disasters. 🙁Also, according to ...

1 votes
Only for BT clients

How long does it take to receive the RCA insurance policy after I make the payment?

After you receive payment confirmation you will be able to immediately download the insurance policy from the BT Pay application. Do not forget that now you will always have it in the section ...

56 votes

When does the policy come into effect after accepting the offer by phone?

Extra Comfort Insurance from Metropolitan Life comes into effect on the date of receipt of the insurance documents, as the case may be: a) the date of receipt ...

3 votes
Only for BT clients

What documents do I need to make an RCA policy?

You only need the car registration certificate and the owner's identity card, which you can scan directly from the app. Simple and fast, just as you are used to. 😊

10 votes
Only for BT clients

What should I do if the RCA insurance policy was not issued even though I filled in all the required information?

In case you encounter unforeseen situations at the moment of issuing the RCA insurance policy from BT Pay, it is necessary to contact BT Insurance Broker ...

0 votes
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