82 Questions and Answers

What can I check through the CIP online service?

Can you check if a company has issued promissory notes or checks with payment incidents and whether it presents a high risk or good creditworthiness.

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Where can I find the CIP Online platform?

You find the CIP Online platform here, and you log in using your user account.

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What is the grace period for a credit with European guarantee?

You can benefit from a grace period of up to 36 months.

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How long does it take to receive the information through the online CIP service?

Within a maximum of 30 minutes from the submission of the request.

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What is BT Alert?

BT Alert informs you permanently through messages on your mobile phone about your account balance, as well as about deposits and payments from the account. You have control ...

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Who can use the CIP online service?

The service is available for all legal entity clients who have:a company account at BT, andan active account on the CIP Online platform.

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How much does a CIP inquiry cost?

A query costs 5 lei + VAT, and the payment is made directly from your BT account.

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What is a credit with European guarantee?

A credit with European guarantee is intended for the financing or refinancing of expenses related to investment projects, with the possibility of ...

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What types of expenses are eligible for VAT recovery?

Among eligible expenses are:International fairs and eventsHotels and restaurantsFuel and transportationTelecommunicationsSessions of ...

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Who is Raul from BT and how do I find him?

Raul is BT's chatbot, available 24/24 on WhatsApp, who offers you information about your company's accounts, products, and services. To talk with ...

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In what timeframe are CIP requests processed?

Requests are processed from Monday to Friday, between 9:00 and 17:00. Any request sent outside this interval is processed on the next working day.

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What use is a credit with a European guarantee for investments to you?

Acquisition of buildingsAcquisition of equipmentAcquisition of machineryAcquisition of means of transport

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