My loan was granted on the condition that the pension is transferred to the current account at OTP. Will I be forced to transfer my pension also to the current account at Banca Transilvania? Do I have to present another account to the Pension House?
Yes, the IBAN account will be changed and it is necessary to send it to the Pension House in order to benefit from the best conditions related to your contract ...
My OTP card expires in February. Where can I pick up my card?
Cards that expire in the month of February can be used until the end of the month. Also, if you have an OTP card that will expire before February ...
Will I benefit from welcome offers if I am an OTP customer?
Clients taken over from OTP benefit from a welcome offer that joins the current benefits applicable to BT customers for current accounts.Va ...
What cards are reissued at Banca Transilvania?
Active cards with at least one transaction in the period from October 1, 2023 to September 20, 2024 have been reissued at Banca Transilvania and all issued cards ...
Where will I pay the installments from now on?
Until February 28, 2025, you can pay the installments into your account at OTP Bank. After this date, your loan will be transferred to the Bank ...
Where do I address if I have questions related to the credit held at OTP?
For information related to your credit migrated from OTP to BT you can contact any BT unit or the BT Call Center.
Where can I pay the OTP loan installments?
At BT you have several options for paying installments: Starting March 3, 2025, we are waiting for you in over 500 BT units to pay the installments, and for more ...
How do we proceed in case there will be clients who refuse to sign the contract?
We can hand over the contract for review and you can come back later if the client wishes to sign it. The issuance of the BT credit card is done at signing ...
OTP Bank clients wish to give up any of the products and services held at OTP before being migrated, for these which CGA provisions will apply to them?
If you want to unsubscribe from any of OTP Bank's products and services, we are waiting for you until February 28, 2025, at any OTP Bank unit. In this ...
Where can information regarding the fees and commissions applicable to clients migrated from OTP be consulted?
Regardless of the offer held at OTP Bank, operations carried out through BT accounts will be charged standard fees, according to the complete list of tariffs and ...
By selling OTP Bank and OTP Asset Management Romania SAI S.A., will the clients of OTP Asset Management Romania SAI S.A. become clients of BT Asset Management SAI S.A.?
As a result of the acquisition of Inno Investments SAI SA. by BT Asset Management SAI S.A., the company will become part of the Banca Transilvania Financial Group as ...
What happens to my current account at OTP?
If you have an account at OTP Bank, it, along with your balance, will be taken over by BT starting February 28, 2025, at 12:00.