I am an OTP client and I have a current account package at OTP Bank. Will all the benefits I had at OTP be migrated to BT?
As a BT client you will benefit from the current account subscription offer provided by BT. More information regarding the type of subscription ...
I am a BT client, but at the same time I am also an OTP client. What will happen to my OTP package if I also have an active subscription at BT.
Because you are already a BT client and have one of the bank's subscription plans activated, after the merger by absorption of OTP Bank by BT, you will ...
My OTP card expires in February. Where can I pick up my card?
Cards that expire in the month of February can be used until the end of the month. Also, if you have an OTP card that will expire before February ...
What happens with my insurance attached to the loan? Where do I pay from now on the insurance premium attached to the loan?
Insurance policies issued and attached to your credits from OTP Bank remain valid and will operate according to the terms and conditions valid as of the date ...
At this moment can I pay the credit installment also at the branches of Transilvania Bank?
Until February 28, 2025, your loan installments will be paid at OTP units and into the account at OTP. Starting from March 3, 2025, the installments ...
What cards are reissued at Banca Transilvania?
Active cards with at least one transaction in the period from October 1, 2023 to September 20, 2024 have been reissued at Banca Transilvania and all issued cards ...
Will I benefit from welcome offers if I am an OTP customer?
Clients taken over from OTP benefit from a welcome offer that joins the current benefits applicable to BT customers for current accounts.Va ...
Where will I pay the installments from now on?
Until February 28, 2025, you can pay the installments into your account at OTP Bank. After this date, your loan will be transferred to the Bank ...
Where can I pay the OTP loan installments?
At BT you have several options for paying installments: Starting March 3, 2025, we are waiting for you in over 500 BT units to pay the installments, and for more ...
How do we proceed in case there will be clients who refuse to sign the contract?
We can hand over the contract for review and you can come back later if the client wishes to sign it. The issuance of the BT credit card is done at signing ...
How do I pay my life insurance policy attached to the loan migrated from OTP?
If you have a life insurance policy attached to the loan migrated from OTP with monthly payment, make sure you have the necessary amount for the insurance premium in your account. The premium ...
Where can information regarding the fees and commissions applicable to clients migrated from OTP be consulted?
Regardless of the offer held at OTP Bank, operations carried out through BT accounts will be charged standard fees, according to the complete list of tariffs and ...