91 questions and answers

The client wants to know if they have to sign something at Transilvania Bank.

Yes, when picking up the Transilvania Bank credit card you will sign a credit card contract. You can take it directly from the BT unit. However, we emphasize that ...

0 votes

At this moment the employer transfers my income into the OTP account, being one of the conditions, in order to benefit from a lower interest rate on the mortgage loan. Will the IBAN change with the merger? Will I need to present another account number to the employer?

Yes, the IBAN account will be changed and you need to send it to your employer in order to benefit from the best conditions related to your ... contract

3 votes

Until what date can OTP cards be used?

Until February 28, 2025 inclusive.

3 votes

I am an OTP client, but at the same time I am also a BT client. What will happen to the authorized representatives I had on the OTP accounts after the merger?

In case on February 28, 2025 you have accounts opened at both OTP Bank and BT, starting with March 3, 2025:- all persons to whom ...

0 votes

How do I activate the BT card as a former OTP client?

The card is activated very simply, at any of the BT ATMs, following these steps: Insert the card into the ATM; Enter the activation code received via SMS; ...

1 votes

What happens with my loans from OTP?

Until February 28, 2025, nothing changes: the installment payments must be made as before, into the account at OTP Bank. After this date, the loan will ...

0 votes

Until what date are the OTP cards reissued at maturity?

Last OPT cards will be issued starting in January 2025 and are those that expire at the end of February. The final date until which any ...

0 votes

What happens with the Overdraft credit from OTP?

The credit limit on the current account (overdraft) granted by OTP Bank can be accessed until February 28, 2025, inclusive. Starting March 3, 2025, you will ...

0 votes

I am a BT client, but at the same time I am also an OTP client. What will happen to my OTP package if I also have an active subscription at BT.

Because you are already a BT client and have one of the bank's subscription plans activated, after the merger by absorption of OTP Bank by BT, you will ...

2 votes

What happens to customers' cards reissued by OTP, after collecting those issued by Banca Transilvania?

OTP cards will also be usable until February 28, 2025, and starting from March 3, 2025, the cards issued by BT will become functional.

0 votes

What happens to my OTP Bank account if I do not have a balance at the end of February?

All your current accounts opened at OTP Bank regardless of currency or balance, including if the account balance is equal to 0 (zero), will be taken over ...

2 votes

I am an OTP client and I have a current account package at OTP Bank. Will all the benefits I had at OTP be migrated to BT?

As a BT client you will benefit from the current account subscription offer provided by BT. More information regarding the type of subscription ...

0 votes
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