In the situation where OTP clients withdraw the amount from the deposit on the maturity date or one day before/after, do they have the possibility to withdraw the money without commission?
Regardless of the time when the warehouse is decided to be closed (including at the maturity date/automatic renewal), respectively cash withdrawal, ...
My loan was granted on the condition that the pension is transferred to the current account at OTP. Will I be forced to transfer my pension also to the current account at Banca Transilvania? Do I have to present another account to the Pension House?
Yes, the IBAN account will be changed and it is necessary to send it to the Pension House in order to benefit from the best conditions related to your contract ...
What happens to my savings and term deposits?
If you have term deposits or savings accounts at OTP Bank, these will be taken over by BT starting from February 28, 2025, after 12:00 PM and you will ...
In case I receive income from the country/ abroad without an existing agreement, who is responsible for transmitting the new IBAN to the institution making the transfer?
In situations where clients receive income from other institutions with which there is no agreement concluded, they must individually communicate the new code ...
What happens to my credit card limit?
The credit line you currently have through the OTP credit card remains valid. This will be taken over by Transilvania Bank on ...
Where do I address if I have questions related to the credit held at OTP?
For information related to your credit migrated from OTP to BT you can contact any BT unit or the BT Call Center.
What happens to the benefits I had according to the agreement between my employer and OTP Bank?
The product and service offer of Banca Transilvania will be made available to your employer through the dedicated team managing the relationship with ...
At this moment the employer transfers my income to the OTP account, being one of the conditions for benefiting from a lower interest rate on the mortgage loan. Will the IBAN change with the merger? Will I have to provide another account number to the employer?
Yes, the IBAN account will be changed and it is necessary to send it to your employer to benefit from the best conditions related to the contract ...
In which currencies are OTP savings accounts available?
Savings accounts from OTP are available in the following currencies: RON, EUR, USD, CHF, HUF. For savings accounts held in the currencies: dollar, ...
What fees are there for the credit card from Banca Transilvania? Do I keep the same minimum monthly payment?
Offer from Banca Transilvania was described in the Notification sent to all customers. If you want more details it is necessary to go to ...
Is the free SMS Alert offer also granted to designated holders? Is SMS Alert automatically activated on any card? If yes, please tell us the criteria based on which it was activated on certain debit/credit cards.
SMS Alert Service provided by BT can be requested by clients taken over from OTP, being available for free until the date of 28 ...
At this moment the employer transfers my income into the OTP account, being one of the conditions, in order to benefit from a lower interest rate on the mortgage loan. Will the IBAN change with the merger? Will I need to present another account number to the employer?
Yes, the IBAN account will be changed and you need to send it to your employer in order to benefit from the best conditions related to your ... contract