What happens if I need help during the account opening process?
If you need help during the online account opening process, you can call our call center or make sure you have checked the contact option ...
How safe is it to open an online account for me?
The process respects the strictest security standards and the legislation in force. Make sure you access the BT Pay application only through ...
Do I receive a physical card if I open an online account?
Yes. Although you can use the digital card immediately through BT Pay, we also issue you a physical card, which you will receive at the address specified by you or free of charge ...
How can I open a business account directly from BT Go?
It only takes 15 minutes to start doing business with BT. ⚡1. Download the app from the App Store/Google Play/Huawei Store2. Check that you meet ...
Why do I need when I open an online account in BT Pay from abroad?
Romanian identity card or Romanian passport, with residence abroad. ✨Important: the option to identify in BT Pay with the CRDS passport ...
What can I do with BT Pay if I am abroad?
Everything you want! 😊 It doesn't matter where you live, you can use all the application's functionalities – send and request money, you have access to savings and deposit accounts, ...
Where can I open an online account from BT Pay?
From absolutely anywhere in the world! 🌍You just need to be over 18 years old, download the app, and have your ID card with you. ✨
How long does it take to open an online account from BT Pay?
About 5-7 minutes, roughly the time it takes to listen to 2 favorite songs from the playlist. 🌟
What features from BT Pay help me the most if I live abroad?
All! 👀 Buut here are a few that you will definitely, definitely like a lot:Send money instantly, to always be close to homeSavings account and deposits, in ...
How much does it cost to open an online account from BT Pay?
You have ZERO commission for account and card opening and administration. ✨However, depending on the selected current account subscription, additional costs may be charged ...
Can I use BT Pay instantly once I open an account online?
Yes! 😊 Once you have opened an account and received the approval notification, you can instantly use BT Pay and the digital card.
What identity documents do I need to open an online account from BT Pay?
In order to open an online account through BT Pay in Romania, you must have an identity document issued by Romanian authorities, namely an ID card (carte ...
