Where can I open an online account from BT Pay?
From absolutely anywhere in the world! 🌍You just need to be over 18 years old, download the app, and have your ID card with you. ✨
Can I use BT Pay instantly once I open an account online?
Yes! 😊 Once you have opened an account and received the approval notification, you can instantly use BT Pay and the digital card.
How can I open a business account directly from BT Go?
It only takes 15 minutes to start doing business with BT. ⚡1. Download the app from the App Store/Google Play/Huawei Store2. Check that you meet ...
Do I receive a physical card if I open an online account?
Yes. Although you can use the digital card immediately through BT Pay, we also issue you a physical card, which you will receive at the address specified by you or free of charge ...
Can I open the account from the desktop or only from the phone?
Account opening is done exclusively from a mobile phone (smartphone) on which you have the BT Pay application installed.This is necessary because the process ...
What banking subscription do I initially receive if I open the account online?
The subscription is chosen by you alone during the process of opening the business relationship with the bank through BT Pay. You can consult the subscription offers on the website
How safe is it to open an online account for me?
The process respects the strictest security standards and the legislation in force. Make sure you access the BT Pay application only through ...
What happens if I need help during the account opening process?
If you need help during the online account opening process, you can call our call center or make sure you have checked the contact option ...
Do I have to already be a BT client to apply for the Star Card?
It is not mandatory to be an existing BT client to apply. You can become a client and request a Star Card at the same time. It is very easy to open an account - ...
What is the company addition feature and how do I use it in BT Go?
Adding an additional company in BT Go helps you open an online business account for a company you legally represent, directly from ...
Can I add multiple companies using the same BT Go account?
Yes, you can add multiple companies in BT Go using the same account. You don’t need a new account or a new password; after approval, you will access them from ...
Can I interrupt the process of adding a new company in BT Go and return later?
Yes. You can pause the process of adding a new company and resume it later, within the time frame displayed in the app. 🙂 When you are ready to ...
