How can I find out details about my Direct credit?

Here are some options you can do from home, Monday to Friday, between 8:00 AM and 8:00 PM. Completely online: just click here and you can enter a live chat with the consultant on our website. You can either call 0264 302 000 using the phone number registered in your loan agreement and you have two options:

• you speak directly with a colleague
• use the automated robot: press key 1 (loans), the interactive menu will activate, where you select key 0 (zero) and enter your loan contract number. After identification, you can navigate the menu to quickly find the desired information: installment amount - number of remaining installments - loan amount granted - installment due date and much more