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342 questions and answers

How can I switch from decreasing installments to equal installments or vice versa?

You come to any BT unit, to talk with one of our colleagues directly about the situation of the loan you have. If you want to start repaying the loan ...

1 votes

The early repayment commission will be 0 (ZERO) on all loans migrated from OTP Bank?

Yes, partial and total early repayments for loans migrated from OTP Bank will not be charged fees.

1 votes

My loan was granted on the condition that the pension is transferred to the current account at OTP. Will I be forced to transfer my pension also to the current account at Banca Transilvania? Do I have to present another account to the Pension House?

Yes, the IBAN account will be changed and it is necessary to send it to the Pension House in order to benefit from the best conditions related to your contract ...

1 votes

Where do I address if I have questions related to the credit held at OTP?

For information related to your credit migrated from OTP to BT you can contact any BT unit or the BT Call Center.

1 votes

My loan was granted on the condition that the pension is transferred to the current account at OTP. Will I have to transfer my pension to the current account at Banca Transilvania as well? Do I need to provide another account to the Pension House?

Yes, the IBAN account will be changed and it is necessary to send it to the Pension House in order to benefit from the best conditions related to the contract ...

1 votes

Where do I address myself if I have questions related to the credit held at OTP?

For information related to your loan migrated from OTP to BT, you can contact any BT branch or the BT Call Center.

1 votes

What will happen to the loans from OTP?

BT will become the new creditor starting from March 3, and it will cost you nothing. The price conditions and functionalities agreed with OTP Bank for ...

1 votes

What happens to my savings and term deposits?

If you have term deposits or savings accounts at OTP Bank, these will be taken over by BT starting from February 28, 2025, after 12:00 PM and you will ...

1 votes

What are the granting criteria for the overdraft?

Eligibility conditions required to be met in order to benefit from an overdraft are the following: ❶⠀You must be a natural person of citizenship ...

1 votes

Can I make a full early repayment of the loan from BT Pay?

From BT Pay you can only make partial early repayments. For full repayments, we are waiting for you at any BT branch.

1 votes

What documents are required for pension income?

For income from pensions the following are required: pension decision (or medical), ANAF Agreement, pension slip, bank statement if the pension is collected at ...

1 votes
Only for BT clients

What is the maximum amount for a personal loan at BT?

You can take up to 250,000 lei, depending on your income, debt level and eligibility criteria. We analyze your situation together so ...

1 votes
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