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398 questions and answers

How can I issue my BT Mastercard McLaren virtual card?

You can issue the BT Mastercard McLaren virtual card directly from BT Pay, in a few simple steps: From the homepage, access the dedicated banner in the "News" section ...

3 votes

In OTP I benefited from installments anywhere. What happens in BT?

Any remaining installments related to installment transactions made at OTP will be taken over and continued on the BT card. For transactions made with ...

0 votes

What benefits do I receive when I choose a BT Flying Blue card?

Both cards (Classic and Premium) offer: Grace period of up to 55 days for repayment of the amounts spent. Installment payments without interest at ...

0 votes

Who can collect the cards for a legal entity?

The legal representative is the one who can collect the cards for the legal entity; subsequently, he will hand them over to the holders; the holders will receive a code of ...

0 votes

What card do I receive at Banca Transilvania?

Banca Transilvania has sent to all OTP clients the notification by which it informs on which products the products from OTP are being migrated, products ...

0 votes
Only for BT clients

How do employees receive the activation codes for meal cards?

After handing over the cards, you confirm the action in BT Payroll, and the employees automatically receive the activation codes via SMS to the phone number mentioned at ...

0 votes

What happens to the installment plans currently in progress on credit cards at the time of migration?

In case you have made installment payment transactions with your OTP card and there will still be installments to be paid after February 2025: The remaining installments will be ...

0 votes

What exclusive benefits does the BT Flying Blue Premium card have?

Free access to the Business Lounge lounges in Henri Coandă Airport (Bucharest) and Avram Iancu (Cluj-Napoca). Visa Premium benefits: discounts and ...

0 votes

How can I get a BT meal card?

The card is issued at your employer's request. Once activated, it will be loaded monthly with the value of meal vouchers, so that you have access ...

0 votes

I received the card from the company administrator. What should I do with it?

The card must be activated at any Transilvania Bank ATM, based on the activation code received via SMS on the phone number provided at OTP. However, ...

0 votes

In the notification sent to clients, are the corresponding products from OTP also mentioned?

Yes, all the corresponding products in BT taken over from OTP are mentioned in the notification.

0 votes

How do you pay for shopping with the Star credit card?

To benefit from interest-free installments, all you have to do is mention at the physical locations of partner stores that you want to pay in ...

0 votes
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