Do I receive points if I pay at stores that are not partners?
Yes, you can earn Star points even from stores that are not partners and you receive 0.3% of the purchase value in Romania and 0.1% of the value ...
Until what date are the OTP cards reissued at maturity?
Last OPT cards will be issued starting in January 2025 and are those that expire at the end of February. The final date until which any ...
What happens to customers' cards reissued by OTP, after collecting those issued by Banca Transilvania?
OTP cards will also be usable until February 28, 2025, and starting from March 3, 2025, the cards issued by BT will become functional.
My OTP card expires in February. Where can I pick up my card?
Cards that expire in the month of February can be used until the end of the month. Also, if you have an OTP card that will expire before February ...
What cards are reissued at Banca Transilvania?
Active cards with at least one transaction in the period from October 1, 2023 to September 20, 2024 have been reissued at Banca Transilvania and all issued cards ...
How do we proceed in case there will be clients who refuse to sign the contract?
We can hand over the contract for review and you can come back later if the client wishes to sign it. The issuance of the BT credit card is done at signing ...
Can I activate SMS Alert for Star?
Sure, SMS alert can also be activated for the Star shopping card. From BTPay Web > Finance > My cards > select Star Forte > ...
How can I apply for a Star Forte shopping card?
You can request a Star Forte shopping card simply and quickly, 100% online, in BT Pay or by visiting a BT.Online unit (recommended for the reduced time ...
What fees apply for the Star shopping card?
The commissions for the Star BT shopping card vary depending on the type of card (Forte, Gold, Platinum). You can check them all on the page ...
How much does it cost me if I use the STAR card in BT Pay?
The BT Pay application costs you nothing. You can download it from Google Play Store, App Store, or Huawei Gallery and register your shopping card ...
From when can the cards be picked up from the branches of Banca Transilvania or OTP?
The cards will be distributed starting from December 13, 2024
In OTP I benefited from installments anywhere. What happens in BT?
Any remaining installments related to installment transactions made at OTP will be taken over and continued on the BT card. For transactions made with ...