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397 questions and answers

How do you earn STAR points?

Consider a few things: Make sure that the partner store offers Star points for full purchases - it is possible that some stores may offer ...

2 votes

What benefits does the virtual card in RON BT Mastercard McLaren have?

BT Mastercard McLaren virtual cards come with benefits that bring you closer to the F1 vibe and McLaren experiences: You receive the card instantly and ...

3 votes

What are the conditions to issue a cardholder card from BT Pay?

You must be a BT client, a natural person, of legal age... and have BT Pay 🥹

0 votes

What interest rate will I have on the card from Transilvania Bank? Are the same conditions maintained?

Offer from Banca Transilvania was described in the Notification sent to all customers. If you want more details it is necessary to go to ...

0 votes

Where can I use the Star credit card to benefit from interest-free installments?

You can benefit from interest-free installments exclusively in the extended network of Star Card partner merchants.How to find partners: Updated list with over ...

0 votes

How do I activate the BT card as a former OTP client?

The card is activated very simply, at any of the BT ATMs, following these steps: Insert the card into the ATM; Enter the activation code received via SMS; ...

1 votes

How much time does the holder have available to complete the issuance flow initiated by the holder?

The holder has 30 days to complete the issuance process initiated by the owner.

0 votes
Only for BT clients

How do I set or change the card PIN?

PIN-ul poate fi setat sau modificat prin:Aplicația BT PayOrice ATM BTApelând serviciul de relații cu clienții BTNu comunica niciodată PIN-ul altor ...

0 votes

Do I receive points if I pay at stores that are not partners?

Yes, you can earn Star points even from stores that are not partners and you receive 0.3% of the purchase value in Romania and 0.1% of the value ...

1 votes

Until what date are the OTP cards reissued at maturity?

Last OPT cards will be issued starting in January 2025 and are those that expire at the end of February. The final date until which any ...

0 votes

What happens to customers' cards reissued by OTP, after collecting those issued by Banca Transilvania?

OTP cards will also be usable until February 28, 2025, and starting from March 3, 2025, the cards issued by BT will become functional.

0 votes

In how many installments can payments made with the Star card be split at merchants who are not partners?

Installment payments are available only at Star partner merchants. You can find the full list on the Star BT website.For transactions at merchants ...

1 votes
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