How do you track the payment of STAR card installments?
You can manage your Star card quickly from BT Pay. In the "Credit info" section you see the amount you need to deposit for the monthly payment obligation and ...
What amount can be transferred from BT Pay from the designated cardholder's card?
The transfer limit via BT Pay from the cardholder's card is 4,000 RON / day / card.
Are savings accounts guaranteed by the Bank Deposit Guarantee Fund?
Yes, all deposits are guaranteed by the Bank Deposit Guarantee Fund, up to 100,000 euros/depositor.
What can I do if the data on the front of the card is no longer visible?
In this case, you have 2 options:❶⠀you can request the reissue of the card at any BT branch, and this will be free of charge because the card is worn out;❷⠀you can add ...
My friend needs assistance in English. Where can he/she/they turn to?
If you or someone close to you needs assistance in English for BT products, we have a direct line where you can quickly reach us: 0264 303 003.
How to use Star points?
You can use Star points for full purchases at partner stores within the limit of 600 STAR points / transaction / day / account. 😊
Can I use the STAR card abroad as well?
Yes, you can use it abroad as well, with certain costs, which you can find here
How many designated holder cards can be issued through BT Pay?
Each account holder has the possibility to issue 2 debit cards per holder / card type and 4 credit cards per designated holder / card type.
You can accumulate Star points this way:
You can accumulate Star points as follows: For payments made in Star partner stores, you get up to 10% of the purchase value back in Star points on ...
Until what date can OTP cards be used?
Until February 28, 2025 inclusive.
I issued a card holder from BT Pay, but the person for whom I made the issuance is instructed to take a picture of the ID card and take a selfie? Is it normal?
If the person to whom you wanted to issue the card has an older version of the application, before completing the card issuance flow, you must ...
I received the new card from Transilvania Bank. What do I do with it?
After receiving the card, you will receive a message on your mobile phone with the unique activation code. You can activate the card immediately from any ATM of the Bank ...