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398 questions and answers
Only for BT clients

What information does the BT Alert CEC/BO/CAMBIE message contain?

BT Alert Message CEC/BO/EXCHANGE contains the following information:➤⠀Date;➤⠀Instrument type;➤⠀Instrument series;➤⠀Amount;➤⠀Beneficiary name;➤⠀Deadline for ...

0 votes

What is the age limit for obtaining the Omnipass discount card?

The essential condition is to be a student in any of the cycles - bachelor's, master's or doctoral and to be up to 26 years old to be able to apply ...

3 votes

How do you track the payment of STAR card installments?

You can manage your Star card quickly from BT Pay. In the "Credit info" section you see the amount you need to deposit for the monthly payment obligation and ...

4 votes
Only for BT clients

What cards can I get online at BT?

You immediately get a STAR Forte shopping card and enjoy super benefits ✨➤⠀loan up to 25,000 lei, ➤⠀shopping up to 18 installments ...

8 votes
Only for BT clients

What information does the BT Alert Daily Balance message contain, exactly?

BT Alert Message Daily balance contains the following information:➤⠀Client's name;➤⠀Customer's current availability account IBAN;➤⠀Balance ...

8 votes
Only for BT clients

What software do we use for signing documents?

For BT Pay we use the services of Asseco and AlfaTrust. 😊 Through these integrations, you sign both the documents necessary for consulting ANAF, as well as the documents ...

0 votes

Are payments with Google Pay secure?

Yes, yes. Extra safe! We're just talking about Google. 😅 It does not store or distribute your card details or your personal data. Each ...

13 votes
Only for BT clients

Can I activate the SMS Alert service on the payment bracelet?

Because we want to make things as easy as possible for you, the answer is: CLEAR YES! 💪The bracelet is an alternative payment instrument.That means that, ...

3 votes
Only for BT clients

How do I set or change the card PIN?

PIN-ul poate fi setat sau modificat prin:Aplicația BT PayOrice ATM BTApelând serviciul de relații cu clienții BTNu comunica niciodată PIN-ul altor ...

3 votes
Only for BT clients

Under what conditions can I request the bracelet for contactless payments?

You can receive a contactless bracelet if you have a debit card in RON or along with such a card.

37 votes

How do I deactivate the BT mobile banking service?

For deactivating the mobile banking service you have 3 possibilities: ❶ by phone, at 0800 842 824, 0264 308 028 or *8028❷ by sending a message ...

8 votes
Only for BT clients

The eco-friendly Visa Classic card has a different design compared to what we had until now?

The card has the same design, but it comes with a mark on the back - Recycled Plastic.I kept the design precisely because it is very well known. 😉

2 votes
What would we do without those who literally grow Romania?
There are over 1 million entrepreneurs in the country. Tens of thousands of farmers who choose to be there, to work and to cultivate. Today we met with one of them.
What would we do without those who literally grow Romania?
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