397 questions and answers

What is the age limit for obtaining the Omnipass discount card?

The essential condition is to be a student in any of the cycles - bachelor's, master's or doctoral and to be up to 26 years old to be able to apply ...

3 votes
Only for BT clients

What cards can I get online at BT?

You immediately get a STAR Forte shopping card and enjoy super benefits ✨➤⠀loan up to 25,000 lei, ➤⠀shopping up to 18 installments ...

8 votes
Only for BT clients

What information does the BT Alert Daily Balance message contain, exactly?

BT Alert Message Daily balance contains the following information:➤⠀Client's name;➤⠀Customer's current availability account IBAN;➤⠀Balance ...

8 votes

Are payments with Google Pay secure?

Yes, yes. Extra safe! We're just talking about Google. 😅 It does not store or distribute your card details or your personal data. Each ...

13 votes
Only for BT clients

What software do we use for signing documents?

For BT Pay we use the services of Asseco and AlfaTrust. 😊 Through these integrations, you sign both the documents necessary for consulting ANAF, as well as the documents ...

0 votes
Only for BT clients

Under what conditions can I request the bracelet for contactless payments?

You can receive a contactless bracelet if you have a debit card in RON or along with such a card.

37 votes
Only for BT clients

Can I activate the SMS Alert service on the payment bracelet?

Because we want to make things as easy as possible for you, the answer is: CLEAR YES! 💪The bracelet is an alternative payment instrument.That means that, ...

3 votes

What are the required documents for the Star credit card?

To apply for a Star BT credit card, you need the following documents:Identity cardANAF agreement – showing your income ...

3 votes

How do I deactivate the BT mobile banking service?

For deactivating the mobile banking service you have 3 possibilities: ❶ by phone, at 0800 842 824, 0264 308 028 or *8028❷ by sending a message ...

8 votes

How do you track the payment of STAR card installments?

You can manage your Star card quickly from BT Pay. In the "Credit info" section you see the amount you need to deposit for the monthly payment obligation and ...

3 votes
Only for BT clients

Can I pay utility bills at BT Express with a card from another bank?

To pay utility bills at our BT Express machine, you need to have a card issued by BT. 😊

2 votes

How much does the BT Omnipass card cost me?

We want you to fully enjoy your student years and invest in the experiences that really matter, so for the BT-Omnipass card you have:0 ...

1 votes
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