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397 questions and answers
Only for BT clients

What can I do to avoid becoming a victim of a phishing attack?

If you have accessed a suspicious link received by email and entered your login details in the BT24 application, please contact us as soon as possible ...

20 votes

Who can top up the BT Meal Card?

BT Meal Card top-up can only be made by the company where the cardholder works, with amounts representing the value of the tickets ...

3 votes
Only for BT clients

What is the annual management fee of the Visa Business Silver card?

The administration fee for this type of card is 50 Lei per year.You can consult the list of fees related to the card. 😉

6 votes
Only for BT clients

Is there a limit to the amount I can receive on the VISA card?

Well, no! On the VISA card, you can cash out any amount of money. 😮

14 votes

Is there an age limit to apply for the BT Omnipass card?

You must be between 18 and under 30 years old to apply for the BT Omnipass card. But don't worry, we also have other suitable debit cards ...

3 votes
Only for BT clients

What does "emergency cash release" mean?

If you are abroad and, for certain reasons (lost, stolen, demagnetized, etc.), you cannot use the Gold / Platinum / Business card, we can give you ...

16 votes
Only for BT clients

What is the maximum amount compensated by the travel insurance attached to the card?

Well, the maximum amount that can be compensated by the travel insurance varies depending on the type of card, as follows: The BT-OmniPass card is 30,000 ...

9 votes

Where can I use the BT meal card?

The card can be used only in Romania, at BT partner merchants who accept meal card payments. It is a modern and practical solution for ...

1 votes
Only for BT clients

Who will distribute the Meal Cards to the beneficiaries?

Meal cards will be handed over to the company, more precisely, to its representative in relation to our bank, and they will distribute them to the beneficiaries. 😉

0 votes
Only for BT clients

What are the conditions for obtaining an online shopping card?

You can request the card directly from BT Pay if:❶⠀you are a Romanian citizen with residence in Romania;❷⠀the salary incomes are reported to ANAF;❸⠀the employment contract ...

15 votes

Is there a maximum amount for which a bonus is granted on a savings account?

Yes, the maximum amount for which we grant a bonus on a savings account is 25,000,000 lei.

11 votes
Only for BT clients

Can I choose a minimum amount for a payment, for which I receive an SMS?

Yes. 🤓The BT Alert service is flexible also regarding the minimum amount for which you receive SMS. You can therefore choose a minimum collection amount for ...

9 votes
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