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397 questions and answers

If I have SMS Alert why did I not receive an SMS when the automatic transfer of the payment amount for the credit card was made?

Through the SMS Alert service you are always informed about the transactions made with the card, the available balance after each transaction, and if the service is ...

5 votes
Only for BT clients

Can I select only one BT Alert option (balance, receipts, garnishments)?

You can choose only one option, depending on your needs. 🙂Through BT Alert balance we will inform you daily about the amounts available in your account, twice ...

17 votes

In BT Pay I have added a card from another bank as well. Can I make a transfer between that card and my BT cards?

You can instantly transfer money from cards of other banks to your BT cards through BT Pay. ⚡

12 votes

If I am a student, can I apply for a credit card?

If you are a student and have been working for at least 3 months, then you can request a credit card at a BT branch. Surely there is one on your way. 😉

4 votes
Only for BT clients

How do I get BT meal cards?

From now on you can order the issuance of BT meal cards through the *BT Ticket application. In this case, the 💳 cards will arrive directly by courier to the points of ...

5 votes

Until when do I have to make the turnover on my business credit card?

In the case of credit cards intended for legal entities, the credit line consumed between the first and last day of the current month can be restored in the account ...

2 votes
Only for BT clients

Which of the cards issued by BT can be enrolled in 3D Secure?

All cards issued by us, both those for natural persons and those for legal entities, are enrolled and activated automatically and free of charge in 3D ...

26 votes
Only for BT clients

I have a STAR Forte card and I want to issue a cardholder card for my wife, is there an annual administration fee?

In the case of the STAR Forte card for the designated cardholder, the annual administration fee is 15 Lei. 😉

11 votes
Only for BT clients

How do I request meal cards for new employees?

From the online platform – *BT Voucher, quickly order meal cards for new employees! They will arrive, by courier, in just a few days, at the points ...

0 votes
Only for BT clients

What information does the BT Alert Payments message contain?

BT Alert Payments message contains the following information:➤ Customer name ➤ Current account IBAN ➤ Amount ➤ Currency➤ Payment details – limited by ...

0 votes
Only for BT clients

What are the formalities and documents required for the approval of a corporate credit card?

In order to access a company credit card, it is necessary to present an end-of-year balance sheet with the receipt attesting its submission to ...

2 votes
Only for BT clients

What happens if I pay at a merchant not enrolled in Mastercard ID Check?

In this case you will make the payment by entering only the data printed on the card (card number, expiration date, CVV2/CVC2 code), without entering another password. 😉

7 votes
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