How do I connect to Move Prizes?
You connect the Apple Health, Google or Fitbit account in the app and sync the steps.
Can I disable the PIN code in BT Pay after I have set it?
No. Once you have set a PIN code, it will be requested at every login or operation approval, for your safety.
I have a dual SIM phone and I have an error installing BT Pay.
Set as the main SIM the one with the number registered at the bank.
Can I activate dark mode (Dark Mode) in BT Pay?
Of course, si este super simplu. Intră în setările aplicației BT Pay și activează Dark Mode. E mai cool, mai relaxant pentru ochi și arată tare bine. Tu ...
What can I do if I fail to photograph the identity card?
Make sure that: you use a permanent identity document, the document is legible, not damaged, the phone focuses correctly, all edges of the document are ...
I have not received the installation completion notification.
Data validation usually takes a few minutes, but it can take up to 24 hours. You will receive a notification in BT Pay when you can use the application.
What types of biometric authentication are allowed?
You can always choose between PIN and biometrics (Face ID or fingerprint), depending on the capabilities of your phone.
How do I approve transactions if I have set a PIN code in BT Pay?
Approval of transactions is done by PIN or biometrics, depending on the chosen authentication method.
When will the Hungarian language be available in the application?
Hungarian language is already available in BT Pay and can be set by accessing the main menu of the application → Settings → Change language.
Do I also need a phone security method if I have a PIN in BT Pay?
Yes. Because we want to ensure that your confidential data is protected, the phone must always have an active security method.
What steps follow when reinstalling the application if I already have a set PIN?
If you already have a set PIN, reinstallation is simplified: enter the PIN and validate your identity with a selfie.
Where can I find information about the Rewards in Motion function
You can find the Active Awards section on the app's homescreen, in the News area or at Offers.