What identity documents do I need to open an online account from BT Pay?
In order to open an online account through BT Pay in Romania, you must have an identity document issued by Romanian authorities, namely an ID card (carte ...
Can I still see the "Kiddo" tab if the child has uninstalled the BT Pay app?
Yes, you can see the "Kiddo" tab and you can continue to do all the operations from here if the child reinstalls the app and has at least one card added ...
How do I receive the card abroad if I opened an account online through BT Pay?
The physical card can be delivered by courier to the address you choose, in Romania or abroad — you enter the delivery address directly in the app, ...
How can I become a BT client if I live in Italy?
You must, first of all, be over 18 years old and be a natural person, with tax residency in Italy 😊. To become a client, you must open a ...
What can a parent see with BT Pay Kiddo?
The parent can see how much money the kiddo has left on the card, what expenses they have, can set transaction limits and can block or unblock the card. 💝
Can I open an account directly from BT Pay?
Yes ✨ All you have to do is install BT Pay, and if you are not a BT client, you have to follow the account opening process. Everything is 100% online and ...
How do I authenticate in the app if I have set a PIN code?
You can authenticate either with the BT Pay PIN or with biometrics, depending on the method chosen in the Security section.
Is negotiated currency exchange available through BT Pay?
The process is very simple and fast – from the main Accounts menu a currency exchange (standard) is initiated, and if the transaction value ...
Where can I open an online account from BT Pay?
From absolutely anywhere in the world! 🌍You just need to be over 18 years old, download the app, and have your ID card with you. ✨
I am a parent and I have activated BT Pay for my child. What can I do?
Many and at one click away. 😊 You can:set limits on your child's cardsblock / unblock cardssee the balance and transaction history
How do I set my PIN during BT Pay installation/reinstallation, after identification?
You accept the terms and conditions of the application. You check the security policy. You validate the received SMS OTP code on the phone. Your identity is validated (through BT ...
Can I use BT Pay instantly once I open an account online?
Yes! 😊 Once you have opened an account and received the approval notification, you can instantly use BT Pay and the digital card.
