Where can I open an online account from BT Pay?
From absolutely anywhere in the world! 🌍You just need to be over 18 years old, download the app, and have your ID card with you. ✨
How do I receive the card abroad if I opened an account online through BT Pay?
Your physical card can be delivered to the address you choose in Romania or it will be waiting for you at a BT location, for 90 days. ✨
I am a parent and I have activated BT Pay for my child. What can I do?
Many and at one click away. 😊 You can:set limits on your child's cardsblock / unblock cardssee the balance and transaction history
What can a parent see with BT Pay Kiddo?
The parent can see how much money the kiddo has left on the card, what expenses they have, can set transaction limits and can block or unblock the card. 💝
Can I open an account directly from BT Pay?
Yes ✨ All you have to do is install BT Pay, and if you are not a BT client, you have to follow the account opening process. Everything is 100% online and ...
How can I become a BT client if I live in Italy?
You must, first of all, be over 18 years old and be a natural person, with tax residency in Italy 😊. To become a client, you must open a ...
BT Pay application has been locked for several hours, how do I unlock it?
If it got locked for 8 or 24 hours due to incorrect code entry, you must wait this interval for safety.
How do I make a foreign currency payment from BT Pay?
You can make a currency payment from BT Pay by following the steps below: Access the Accounts menu and select the "New Payment" option (you need to choose an account in ...
How do I authenticate in the app if I have set a PIN code?
You can authenticate either with the BT Pay PIN or with biometrics, depending on the method chosen in the Security section.
Can I use BT Pay instantly once I open an account online?
Yes! 😊 Once you have opened an account and received the approval notification, you can instantly use BT Pay and the digital card.
Can I schedule recurring investments in investment funds through BT Pay?
Yes, you can. In the "Investments" tab, you will find the "Invest recurrently" option, which allows you to set up automatic investments from the current account, with the amount and at ...
How can I pay a bill from BT Pay?
You can pay bills from BT Pay by following the steps below: From the Accounts section, by payment order: In the main menu of the application, select the ... menu