What features from BT Pay help me the most if I live abroad?
All! 👀 Buut here are a few that you will definitely, definitely like a lot:Send money instantly, to always be close to homeSavings account and deposits, in ...
How can I send money using the phone number if I have BT Pay and live in Italy?
You can send euros or lei, based on the phone number, from BT Pay. Euros: If the person you want to send money to has BT Pay you just need to choose ...
I am a child and I have BT Pay. What can I do in the app?
BT Kiddo is made for the cool kids! You just need to have permission from your parents to use BT Pay and an account opened in your name and you can ...
How do I add a BT card in BT Pay?
If you have opened an account at BT online, through BT Pay, your card appears directly in the app and you can already make payments, both in stores and ...
How do I reset the password for BT Pay?
If you already have a PIN, you can change it from Settings → Security → Change PIN code. If you forgot the PIN, use the option "Forgot PIN code" and ...
How long does it take to open an online account from BT Pay?
About 5-7 minutes, roughly the time it takes to listen to 2 favorite songs from the playlist. 🌟
How much does it cost to open an online account from BT Pay?
You have ZERO commission for account and card opening and administration. ✨However, depending on the selected current account subscription, additional costs may be charged ...
Can I still see the "Kiddo" tab if the child has uninstalled the BT Pay app?
Yes, you can see the "Kiddo" tab and you can continue to do all the operations from here if the child reinstalls the app and has at least one card added ...
What fees are involved in currency exchange if I live in Italy?
The currency exchange is available in euros and lei and does not involve any commission 😊. At the moment of the exchange, the applicable exchange rate will be applied ...
What identity documents do I need to open an online account from BT Pay?
In order to open an online account through BT Pay in Romania, you must have an identity document issued by Romanian authorities, namely an ID card (carte ...
How can I delete transaction notifications?
Go to your profile in BT Pay → Notifications → Settings → "Delete all notifications".
Can I get help with installing the BT Pay application?
In case you fail to install BT Pay, we are waiting for you at any BT branch where our colleagues will help you.