How to recharge your SIM card from BT Pay
From the application's homescreen, press on More. Choose Load cardEnter the phone numberChoose the offer you like the mostCheck ...
What documents do I need to make an RCA policy?
You only need the car registration certificate and the owner's identity card, which you can scan directly from the app. Simple and fast, just as you are used to. 😊
How do I reset my PIN if I reinstall the app?
Press "I forgot the PIN code" when you are asked to enter it. You go through the identification process (selfie and identity document verification). You also set ...
I have BT Pay, but I do not see all the features. What should I do?
To benefit from all the functionalities of the BT Pay application, it is necessary to go through an identification process and set up a PIN code. Please ...
What happens if the BT Pay PIN is entered incorrectly?
You can enter the wrong PIN up to 5 times, then you will need to reset it. Each wrong attempt is counted, but if you enter it correctly before ...
Can I start using the card after I become a BT client from BT Pay?
Yessss 🥳. You can start using BT Pay on the spot, immediately after you have received the activation notification.
How do I reset the password for BT Pay?
If you already have a PIN, you can change it from Settings → Security → Change PIN code. If you forgot the PIN, use the option "Forgot PIN code" and ...
How can I open an online account from BT Pay if I am abroad?
You download the free BT Pay application, tell us a few things about yourself and confirm your identity (so you need to have your ID card nearby 😁). You ...
Why do I need when I open an online account in BT Pay from abroad?
Only an ID card (issued in Romania) and to be over 18 years old, that's all! ✨
What is the RCA Insurance option?
It is a service through which you can view offers and pay RCA insurance policies directly from BT Pay. Simple and fast. 😎
What should I do if the RCA insurance policy was not issued even though I filled in all the required information?
In case you encounter unforeseen situations at the moment of issuing the RCA insurance policy from BT Pay, it is necessary to contact BT Insurance Broker ...
How can I send money using the phone number if I have BT Pay and live in Italy?
You can send euros or lei, based on the phone number, from BT Pay. Euros: If the person you want to send money to has BT Pay you just need to choose ...