What documents do I need to make an RCA policy?
You only need the car registration certificate and the owner's identity card, which you can scan directly from the app. Simple and fast, just as you are used to. 😊
How to recharge your SIM card from BT Pay
From the application's homescreen, press on More. Choose Load cardEnter the phone numberChoose the offer you like the mostCheck ...
Can I start using the card after I become a BT client from BT Pay?
Yessss 🥳. You can start using BT Pay on the spot, immediately after you have received the activation notification.
I have BT Pay, but I do not see all the features. What should I do?
To benefit from all the functionalities of the BT Pay application, it is necessary to go through an identification process and set up a PIN code. Please ...
What can the child do with BT Pay Kiddo, depending on the age?
Everything they need, depending on age. 🥰 They pay online and in stores with card or phone (for those with Android), withdraw cash, check their history ...
Why do I need when I open an online account in BT Pay from abroad?
Only an ID card (issued in Romania) and to be over 18 years old, that's all! ✨
What should I do if the RCA insurance policy was not issued even though I filled in all the required information?
In case you encounter unforeseen situations at the moment of issuing the RCA insurance policy from BT Pay, it is necessary to contact BT Insurance Broker ...
How do I reset my PIN if I reinstall the app?
Press "I forgot the PIN code" when you are asked to enter it. You go through the identification process (selfie and identity document verification). You also set ...
What happens if the BT Pay PIN is entered incorrectly?
You can enter the wrong PIN up to 5 times, then you will need to reset it. Each wrong attempt is counted, but if you enter it correctly before ...
How can I open an online account from BT Pay if I am abroad?
You download the free BT Pay application, tell us a few things about yourself and confirm your identity (so you need to have your ID card nearby 😁). You ...
What is the RCA Insurance option?
It is a service through which you can view offers and pay RCA insurance policies directly from BT Pay. Simple and fast. 😎
Can I modify the RCA policy after issuance?
Yes. Some information can be updated after issuance, without affecting the validity of the policy. If you need a modification, write to us at the address ...