Can I have multiple Aliases?
No. Only one association between the declared phone number and the associated IBAN account is allowed.
What fees do I have for transfers?
Here you can see all our taxes and fees. 😊
How much does it cost me to pay the bills at BT?
Zero. 😉For bill payment, Banca Transilvania does not charge fees. You have the possibility to make 4 bill payments per calendar month for free, ...
Can I modify an already set Alias?
Well, you actually have 2 scenarios in which you can find yourself:1. if you want to change the IBAN account associated with the Alias Pay service, you can restart the enrollment process ...
Can I have BT Pay without confirming my phone number?
No, because this will be the phone number declared in relation to us. 😞 In addition, based on the phone number, you can send and receive money from the app.
Can I become a BT client through BT Pay if my ID card is expired?
No. 🙁If you have an expired ID card, please apply to become a BT client at the moment you have a valid identity document issued in Romania.
What information can I see in BT Pay through Open Banking?
Can you see: 🤩➤⠀the balance of the non-BT card / the account related to the selected non-BT card;➤⠀the IBAN account related to the selected card➤⠀the history list of ...
What is BT Pay Kiddo?
Easy-peasy! 🍋 It is the functionality through which children who are up to 18 years old can use BTPay, with the consent of their parents. As a parent, in your app you have ...
How much time do I have to confirm these transactions?
From the moment the online transaction is initiated, you have 5 minutes to confirm ✅ or reject ❌ the transaction.
What method do you recommend to me so that the payment process is simple and fast?
Categorically BT Pay! 🤩Moreover, if your phone unlocking method is fingerprint or Face ID, the process is even simpler. 😁
How do I request the cancellation of the RCA insurance policy?
You can request the cancellation of the RCA insurance policy if you send us an email at: vanzari@btbroker.ro. Here you can see the reasons why the policy ...
What conditions must the child meet to have BT Pay Kiddo?
BT Pay Kiddo can be used by children between 8-14 years old or those between 14-18 years old.Children between 8-14 years old: must be at least 8 years oldChildren between 14-18 ...