How do I change my PIN code in BT Pay?
You can change the PIN anytime from Settings → Security → PIN code (Change PIN code). Enter the current PIN, then set a new one (6 digits, no ...
How long does it take to confirm payments to the supplier?
Payments are settled within up to 3 business days. 📅After confirmation, payments also appear to suppliers with the day they were made within the service ...
Can I add multiple accounts in BT Pay?
Yes, you can add all current accounts from BT, regardless of the currency. 😊
What options do I have for confirming online transactions?
At the moment of initiating an online transaction you will have the following options: 🤩 ➤⠀Approve the transaction;➤⠀Reject the transaction;➤⠀Close the transaction*.
How do I see issued utility bills in BT Pay?
After you have connected at least one provider through the "Bill Payments" option, you can see the bills already paid, as well as those that need to be paid.For ...
Where can I use the phone payment feature?
You can pay with your phone in any store in the country or abroad, which has a contactless (POS) terminal. Currently, 75% of the terminals on the market ...
What should I do if at the time of payment at the POS I am asked to present only one card?
Please try the payment again, this time bringing the NFC antenna closer to the POS. The NFC antenna of your phone might be at the top, in the middle, or at the bottom ...
Do I have to confirm every online payment?
Not really. There will also be online payments that do not require additional confirmation steps, established based on your payment history, depending on: ...
Do I need an internet connection when I confirm a payment with the phone?
Yes, you need internet access. 🌐
What fees do I have for transfers?
Here you can see all our taxes and fees. 😊
Can I do Split the Bill through BT Pay?
You went out with friends in town and realized you don't have cash? You bought a gift and want to split the cost with the rest of the friends? All you have to do is ...
What is the minimum amount I can send via BT Pay?
The minimum amount you can transfer via BT Pay is 5 lei. 😊