138 questions and answers
Only for BT clients

How do I see in FGO if an invoice has been paid?

The invoice status is colored: black (on time), red (overdue), green (paid), crossed out (canceled). You can also see payments from FGO by selecting ...

0 votes
Only for BT clients

Can I save a beneficiary for future payments in BT Go?

Yes. After filling in the beneficiary's details, by ticking the "Save for future transactions" box, you will save the beneficiary's details, regardless of whether ...

0 votes

In which currency can I prepay a loan from BT Go?

A loan can only be repaid in the same currency in which it was granted. The amount required for repayment must be available in the current account ...

0 votes

Is an electronic signature required to validate the early repayment?

The authorization of the early repayment operation is done through the authentication methods available on your device enrolled in BT Go, no need for ...

0 votes

How do I set a company as favorite in BT Go?

You access the company from the list in your Account and select the yellow Star icon.

1 votes
Only for BT clients

What subscription do I have in FGO if I create an account from BT Go?

You automatically receive the GO e-Invoice subscription, free for 12 months, if the company has not used FGO before.

0 votes
Only for BT clients

How many accounts can I have in each currency in BT Go?

For example, you can have up to 6 accounts in RON or EUR, but only 1 each in currencies such as CHF, GBP, USD (maximum 3), etc.

1 votes
Only for BT clients

What is the Open Banking PSD2 functionality in BT Go?

Open Banking PSD2 allows you to authorize third-party applications to access information about your BT accounts (balance, IBAN, transactions) or to initiate ...

0 votes

Can I restrict access to the early repayment option for certain BT Go users?

Yes. In BT Go you can set rights and restrictions for your company's users, including for the Loans section.

0 votes
Only for BT clients

What happens if a transaction from a payment package has errors in BT Go?

In the web version, you can correct or delete erroneous transactions. In the mobile app, you can only delete them. Erroneous transactions are highlighted with a ...

1 votes
Only for BT clients

What happens after resetting the PIN of a card from BT Go?

This action requires a signature and will be found in the "Payments - Transactions to be signed" section. The activation code is sent to the chosen phone number. ...

0 votes
Only for BT clients

What documents are accepted for identity confirmation via video in BT Go?

In order to go through the identity verification process by video in BT Go, you must meet the following conditions:- be at least 18 years old ...

0 votes
You have reached the end of the results
No results found