155 questions and answers

Can I schedule a bill payment in BT Go after the due date?

Yes. 😊 If the due date has passed, the "Pay on due date" button will not be available. However, you can choose to schedule the payment for a date ...

0 votes

Can I use BT Go's Payment on Due Date on web and mobile?

Yes, the "Pay on due date" option is available both on the web platform and on the mobile application.

0 votes

What documents do I receive after the full early repayment made through BT Go?

After processing the refund, you can request a confirmation address for the credit closure at any BT unit.

2 votes

What are the steps to use "Pay on Due Date" from BT Go?

You view the first payment page of the invoice with the payer and beneficiary details; You select the option "Pay on due date"; You confirm the details ...

0 votes

How are payment files processed in BT Go ?

Files are uploaded in the background so you can continue to use the platform without waiting for the processing to complete.

0 votes

Do I need BT's approval to make the full early repayment via BT Go?

No, you do not need additional approvals, the full early repayment through BT Go is an automated process.

0 votes
Only for BT clients

Can I send my account IBAN directly from BT Go?

Yes, from the mobile application you can quickly send the IBAN through the dedicated option.

0 votes
Only for BT clients

Is there a minimum amount required to open a savings account with BT Go?

The minimum amount required to open a savings account is 100,000 lei for legal entities and 1,000 lei for Non-Profit Associations.

0 votes

How can I make a partial credit refund if I do not have the entire amount available in BT Go?

Partial reimbursements are currently not available in BT Go. To make a partial reimbursement, we invite you to a BT unit.

0 votes
Only for BT clients

Can I save a beneficiary for future payments in BT Go?

Yes. After filling in the beneficiary's details, by ticking the "Save for future transactions" box, you will save the beneficiary's details, regardless of whether ...

0 votes

How can I verify if the full early repayment of my company's loan was made in BT Go?

You will receive a success message in the BT Go application after the refund is made, and the credit will be removed from the list of active credits.

0 votes

Why don't I have the Full Refund option available in BT Go?

Certain types of loans cannot be repaid online through BT Go. If you want to repay such a loan, we invite you to any BT branch.

0 votes
A decade of flexible payments
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A decade of flexible payments
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