I can't find the language change option in the BT Go mobile app. What can I do?
Make sure you have installed the latest version of the application. The language change functionality is available only in updated versions.
When can I make early repayments through BT Go?
Full early repayments can only be made on working days, during the time interval 0900 - 1700.
What happens if the invoice due date cannot be retrieved from BT Go?
If we cannot retrieve the invoice due date, you will receive an error message telling you that the date could not be retrieved. You can still choose to ...
Can I request early repayment through BT Go if I have overdue installments?
No, if you have arrears on the respective loan, or on other active loans, you cannot make early repayments.
Can I request the issuance of a card through BT Go and fund it immediately?
Yes, you can load the card when you make the issuance request, with the Load card option, but you can also load the card afterwards, whenever you want.
Where can I check my login ID in BT Go?
Access the "Login ID" from the "Your Profile" section, useful for authentication on the web platform.
What is the "Pay at maturity" button in BT Go?
„Pay on due date” allows you to schedule the payment of an invoice directly on the due date, without the need to manually navigate through the calendar.When ...
Are there any fees for the full repayment of a loan from BT Go?
For loans with variable interest rates, no early repayment fee is charged. For loans with fixed interest rates, the repayment fee ...
What can I do with BT Go with the BT Asset Management investment funds?
From BT Go you can:👉 view the investment funds held at BT Asset Management;👉 trade fund units (purchases and sales), on ...
What does "New Companies" mean in BT Go?
These are the companies you have recently gained access to in the application. They appear automatically in your list, marked with the "New" label.
Is it necessary to have sufficient funds in the account before fully prepaying a loan from BT Go?
Yes, it is necessary that the total amount to be reimbursed (including other related costs) be available in the current account before initiating the operation.
What is the farthest future date for which I can schedule a payment from BT Go?
You can schedule a payment for a date up to 120 days in the future. 🙌