Can I set recurring invoices (subscriptions) in FGO?
Yes, from the invoice menu you can activate recurrence and choose the issuing frequency.
What are the technical requirements that my phone must meet to use BT Go?
For Android you need at least version 9.0, and for iOS version 15. The application does not work on rooted phones or with jailbreak.
What do I do if I cannot complete the video identification steps in BT Go?
In case of an error during video identification in BT Go, you can contact the BT Call Center service or we are waiting for you at any BT unit.
What types of authorizations can be made through Open Banking in BT Go?
You can authorize: viewing accounts (balance, IBAN, history), approving payments, and checking the balance. Each operation must be signed from the section ...
What information is available in the "Your Details" section of BT Go Web?
You can view the personal information associated with your BT Go account.
What happens if an e-Invoice is not sent to ANAF?
The FGO system automatically tries to send for 4 days, every 45 minutes. If it fails, you can manually resend the invoice after correcting ...
Can I rename my accounts in BT Go?
Yes. Each account can have a personalized name, to recognize it more easily.
What permissions does the BT Go application ask for?
The application needs access to the phone's status and identity for activation.
What can I see on the main page of BT Go?
You have quick access to account balance, payments, transfers, currency exchange, notifications, and a summary of transactions from the last 4 months.
Can I set up my own email server for sending invoices from FGO?
Yes, from FGO you can set your own email server in the Settings menu, Configuration section, choose "Advanced Billing", configure your company's email ...
If I am a client with business accounts opened at BT Italy, can I modify the limits for payments in EUR by myself?
To change the daily limits or those related to a transaction, you must call on the help of colleagues in the Contact Center.
How can I repay the Online Loan early from BT Go?
The Online Loan from BT Go can be repaid early anytime directly from the application, without an early repayment fee.