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140 questions and answers

Where can I obtain information about my life insurance policy migrated from OTP?

Information about your life insurance policy, attached to the loan taken over from OTP, can be obtained either at a BT branch or by calling our colleagues in the Call Center.

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Can I pay the travel insurance in installments?

Yes, if you have a BT shopping card, you can pay in 6 or 12 installments.

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What is the maximum duration that a covered trip can have?

Each trip is covered if it does not exceed 45 consecutive days.

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What are the conditions for the direct settlement of the RCA car insurance?

If you have been hit in an accident, in order to repair your car at your own insurer you must: - The accident to be in Romania - Both cars to ...

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What can I modify in the RCA policy and in what situations can it terminate?

You can request the modification of the RCA policy or its termination in certain specific situations.For example: selling the vehicleadding another driver ...

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How do I quickly conclude a RCA auto policy through BT Pay?

If you are a BT client, open the BT Pay application, enter the Insurance section and there you will find the RCA Insurance. Then, all you have to do is:- to ...

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Cum primesc polita RCA?

You can download the RCA policy directly from the application after making and confirming the payment. If, however, the download did not work or you cannot find the policy in ...

43 votes

When do I receive expiration notifications for the RCA car insurance policy?

BT Pay takes care not to forget: you receive automatic notifications 60 days, 30 days, 7 days, and 1 day before expiration. You have time to prepare and ...

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Can I pay in installments for travel insurance?

Yes, if you have a BT shopping card, you can pay in 6 or 12 installments.

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How can I issue a voluntary home insurance directly from BT Pay?

You can access the option if you use BT Pay, as follows: If you have a loan for a property brought as collateral, then you can access the insurance from the Insurance tab ...

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What is the maximum insurable amount for home and contents?

The property and contents can be insured up to a maximum of 500,000 euros or the equivalent in lei.

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How do I pay a home insurance policy in BT Pay and which cards can I use?

The payment is made with a BT card registered in BT Pay, and when you press "Confirm and pay," you give your consent for the actual payment. The transaction takes place ...

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