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2641 întrebări și răspunsuri
Only for BT clients

I want to conclude an agreement for the BT Meal Card, but the business I own has only one employee. Is this possible?

Of course! It is also possible if the business has only one employee. 😃You can fill out an online form and we will contact you as soon as possible. ...

11 votes

How long does it take to confirm payments to the supplier?

Payments are settled within up to 3 business days. 📅After confirmation, payments also appear to suppliers with the day they were made within the service ...

23 votes
Only for BT clients

Where can I see the transfers made through RoPay Alias?

You can see the transfers, as well as their status in the Transfers section of BT Pay.

11 votes

What transfers is the Gold Card used for?

Gold Card helps you send money quickly within the country or abroad. 🌍

3 votes

Is it possible to make transfers between own accounts, in euros, from BT Pay?

Yes - transfers can be made, from the Accounts section – choose the desired account, and then Payments between accounts. The latest version of the application is needed on ...

8 votes

How does the current interest rate evolve during the term of the loan?

During the course of the loan, the current interest rate level may change depending on the evolution of the reference index:➤⠀IRCC* / ROBOR* for ...

8 votes

How can I report a fraud

We are always on point when it comes to the safety of your data or money, and you can call the number dedicated exclusively to fraud support: 0264 ...

11 votes

Can I change the credit repayment method?

Sure! Depending on the variant most suitable for your budget, you can choose to switch from equal installments to decreasing installments, or vice versa.If you want to ...

0 votes
Only for BT clients

How do I see issued utility bills in BT Pay?

After you have connected at least one provider through the "Bill Payments" option, you can see the bills already paid, as well as those that need to be paid.For ...

6 votes
Only for BT clients

What is Direct Invest?

It can be your first step directly into the world of investments. 😊But beyond that, it is an automatic saving in any investment fund you choose from BT Asset ...

10 votes
Only for BT clients

If in the bank's system, my data is incorrect or outdated, what is the password I can use to access the statement?

In this case, your extract will be password-protected with the data from our system, the incorrect/outdated ones. 😅

2 votes
Only for BT clients

What amount do I need to open a deposit in RON?

The minimum amount required to open such a deposit is 100 RON. 💰

22 votes