How can I delete RoPay Alias?
If you no longer want to have the RoPay Alias service active, but the BT account attached to it remains open, you can request the deletion of the Alias through BT Pay, section ...
What is the account opening period for the savings account?
The period for opening the savings account is 5 years, but you collect the interest calculated up to the time of closure 😊
How can I get in touch with a BT agency?
You can pay us a visit. 🙂Check our list of units along with the contact details for each agency.
The opening of the first account is free. But to open others?
Opening an account is free of charge, regardless of how many you already have opened. 😉
What other saving options are there besides deposits or savings accounts?
Knowing other saving products besides classic deposits is the key to smart saving. Unfortunately, Romania is among the last ...
I found a product at a store that is not a STAR partner and I paid in full, can I still exchange it for interest-free installments?
If the store from which you want to buy the product is not a partner store, unfortunately, you will not be able to pay for the product in installments without interest. Check ...
What extra measures can I take to increase the security of data held by BT?
Because we always want to know you are safe, you can use the optional alert service that we provide you. It is called SMS Alert and it ...
Can I add multiple BT cards to Apple Pay?
Actually, all! All, all! 😅The first one you add will also be the default card.
Is it possible to make any payment in EUR instantly?
No, there are some conditions for a payment in EUR to be processed instantly. These are: The payment must be to a bank that has joined TIPS (Target Instant ...
Can I select multiple phone numbers to receive notifications on, or just one?
You can choose up to 5 phone numbers to receive SMS through the BT Alert service. 😊
How long does it take to make changes or to deactivate my BT Alert service?
It really doesn't take long, you know. 😉Changes or cancellation of the BT Alert service will take effect immediately after deactivation made at the bank counter or ...
What is RoPay and RoPay Alias?
With RoPay Alias, clients only need the phone number, and with RoPay, they only use a QR code. They can make instant and free transfers, without ...