Which/what are personal data?
In principle, all your personal data. 😅That is, any information that can identify you directly (alone) or indirectly (together with others ...
If I want all the BT Alert options (balance, receipts, seizures, checks / promissory notes / bills of exchange received for payment, refusal to pay payment instruments), do I pay for each one individually?
Of course not! 😊 I put all these options into a single subscription and called it BT Alert. Basically, it is a way through which you can find out ...
How much does it cost to open an online account at BT?
You don't pay either when you open an account, or when you get a card. 😊And you don't need to have a minimum turnover per month.Even if you are not a BT client, in just 10 ...
How do I pay a utility bill in BT Pay?
You can pay one or multiple invoices simultaneously, as you prefer. 😊 It is important to know that from the Cards menu, the invoice payment can only be made in full, ...
How can I return the full or partial amount to the client in the case of a POS transaction?
You can request BT to return fully or partially the amount of a transaction made on the POS by sending the transaction information by e-mail to the address: ...
Can I enroll multiple cards in BT Pay?
If you have multiple cards at BT you can add them all in the app by accessing the "+" button at the top right.
How can I pay bills in BT Pay?
The Bill Payment Service is for all BT Pay users identified as BT clients based on the phone number provided to the bank and who have ...
How can I provide proof of home address?
In case the residence address is not found on the identity documents presented to the bank, you can present to the bank one of the following ...
What can I do if I have lost my phone or it has been stolen?
If you lost your phone or it was stolen, you can choose one of the following options:1. Use another phone to contact us at 0264 ...
If I pay with a STAR card at the store and earn points, and then return the product, what happens to the points?
You need to know that at the moment of returning the purchased product, the STAR points obtained are returned to the partner merchant. 😊
What is the difference between franchise and franchise?
➤⠀franchise represents a type of contract found in the field of property law. Through this, a person (called franchisor) grants to another ...
How can I cancel a transaction in the BT POS App?
❌ You have the option to “Cancel” the payment right in the app. You enter the menu and click on the “Cancel” or “Void” button. (Depending on the language of the Android system, it ...