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2632 questions and answers
Only for BT clients

How do you request money through BT Pay?

You can request money from someone who has BT Pay using only the phone number: ❶⠀Choose "Request money" and then select the person from the phonebook ...

32 votes
Only for BT clients

What is the main card? How can I change the main card in BT Pay?

The main payment card in BT Pay is the BT card with which you pay when you bring the phone close to the POS, if you have chosen to pay with the phone unlocked.If ...

38 votes
Only for BT clients

How does the travel insurance from the Gold card work?

Travel insurance associated with the Mastercard Gold card covers emergency medical expenses, partial permanent disability or death, delay ...

43 votes
Only for BT clients

How long does it take to open an online account at BT?

How long would you listen to two songsIf you are an adult resident individual client, in about 10 minutes, through the BT Pay application, you have an account in lei with us. 😊

238 votes

What does "deposit with interest capitalization" mean?

By compounding interest we refer to the fact that, at the moment of the maturity date of your deposit, the interest will be added automatically, ...

122 votes
Only for BT clients

How can I use the Miles accumulated on the BT Flying Blue card?

Well, when you travel with TAROM, KLM or Air France, you can use Miles to purchase: ➤⠀plane tickets;➤⠀free extra baggage;➤⠀a ...

90 votes

What does Pillar 2 mean?

Pillar 2 is the mandatory private pension, which was introduced in the year 2008, mandatorily for all employed persons 💼 who had at that ...

55 votes

What does available balance mean?

This represents the available amount in the account that can be used, in other words, it is the money you have in the account and that you can use as ...

161 votes

What is paid at the signing of the leasing contract? What does the first payment include?

If we talk about the first payment, it is good to know that it will consist of: advance + leasing fee/analysis commission + insurance or the first installment. ...

50 votes
Only for BT clients

How do I enroll my card in 3D Secure?

Enrollment and activation of cards in 3D Secure are done automatically. Therefore, no effort is required from you! 🙂

72 votes
Only for BT clients

How can I challenge a transaction from BT Visual Help?

Egyszerű, akár azt mondanád „BT Visual Help”. Csak annyit kell tenned, hogy elérkezel a BT Visual Help platformhoz, majd kövesd az alábbi lépéseket:❶⠀Te ...

18 votes

What happens if I close the savings account?

If you close the savings account, you receive the accumulated interest, calculated up to the date of closure.

167 votes