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2632 questions and answers
Only for BT clients

Can I activate biometric login from BT Go?

Yes. Access "Biometric login" from the "Your profile" section and you can enable or disable this feature.

0 votes
Only for BT clients

What are the technical requirements that my phone must meet to use BT Go?

For Android you need at least version 9.0, and for iOS version 15. The application does not work on rooted phones or with jailbreak.

0 votes
Only for BT clients

Why do I have to go through video identification steps when activating BT Go?

Video identification in the BT Go application is an essential step to increase the security level of your account and gives you full access to transactions ...

0 votes
Only for BT clients

What do I do if I cannot complete the video identification steps in BT Go?

In case of an error during video identification in BT Go, you can contact the BT Call Center service or we are waiting for you at any BT unit.

0 votes
Only for BT clients

Can I rename my accounts in BT Go?

Yes. Each account can have a personalized name, to recognize it more easily.

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Only for BT clients

What information is available in the "Your Details" section of BT Go Web?

You can view the personal information associated with your BT Go account.

0 votes

What types of authorizations can be made through Open Banking in BT Go?

You can authorize: viewing accounts (balance, IBAN, history), approving payments, and checking the balance. Each operation must be signed from the section ...

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Who can open an account through BT Go?

Any LLC, LLC-D, PFA, individual enterprise or liberal profession (medical office, lawyer etc.), if you are the sole associate and legal representative, and ...

0 votes

How can I withdraw money from the Round Up account in BT Pay Web?

All you have to do is transfer the amount from the Round-Up account to your current account in lei. 😊 Through BT Pay Web: 1. Enter the "Payments" menu 2. Choose ...

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Only for BT clients

Can I set recurring invoices (subscriptions) in FGO?

Yes, from the invoice menu you can activate recurrence and choose the issuing frequency.

0 votes
Only for BT clients

What happens if an e-Invoice is not sent to ANAF?

The FGO system automatically tries to send for 4 days, every 45 minutes. If it fails, you can manually resend the invoice after correcting ...

0 votes
Only for BT clients

What permissions does the BT Go application ask for?

The application needs access to the phone's status and identity for activation.

3 votes