What can I do in the POS section of BT Go?
You have access to: charts, recent transactions, reports, locations, active terminals, and you can request a new terminal.
I have not received the installation completion notification.
Data validation usually takes a few minutes, but it can take up to 24 hours. You will receive a notification in BT Pay when you can use the application.
Do I also need a phone security method if I have a PIN in BT Pay?
Yes. Because we want to ensure that your confidential data is protected, the phone must always have an active security method.
What steps follow when reinstalling the application if I already have a set PIN?
If you already have a set PIN, reinstallation is simplified: enter the PIN and validate your identity with a selfie.
What information is available in the "Integrations" section of BT Go?
You can see the integration with FGO, its status (available / active) and the permissions of the accounts for which FGO can access the IBAN, the balance and ...
How do I activate SMS Alert?
You have 2 options to activate your SMS Alert service. Call the Cell Center: After identity verification, one of our colleagues will help you ...
If I am a client with accounts opened in Italy, can I use BT Go?
Sure! If you are a user of the BT Go application and have accounts opened at the BT Italia branch, you have access to a number of useful features, among ...
What types of bank guarantee letters does BT offer?
Banca Transilvania issues several types of guarantee letters: for participation in tenders, for proper execution, for payment and refund ...
I have accounts at other banks as well, can I add them to BT Pay Web too?
1. Enter the "Accounts" menu in the app. 2. Select "Accounts from other banks" and choose the desired bank from the list. 3. Accept the Terms and Conditions, ...
How do I update information about a client in BT Go/ FGO?
From the Clients menu, press on the desired client, make the necessary changes, and save. It is important to mention that these changes will be ...
What conditions must the new password set for BT Go meet?
Your new password must simultaneously contain:Between 8 and 20 charactersAt least one digitAt least one lowercase letterAt least one uppercase letterAt least one character ...
What is the maximum duration that a covered trip can have?
Each trip is covered if it does not exceed 45 consecutive days.