What is the grace period of the credit card issued by BT Direct?
Grace period represents the period in which you do not have interest for full purchases.😁 All BT Direct cards have a grace period of up to ...
How can I cancel the current account package from BT?
You will be able to do this after March 3, 2025 at any BT unit.
What happens in the onboarding process?
If you have reached this stage, we help you access training programs specific to the job held. In addition, we rely on the involvement of the other colleagues ...
I need the information in the statement to comply with certain rules. How do I proceed?
Statements delivered through BT Ultra Web comply with the MT940 standard. For details/additional information, you can contact us through the secure messaging of ...
Where can information regarding the fees and commissions applicable to clients migrated from OTP be consulted?
Regardless of the offer held at OTP Bank, operations carried out through BT accounts will be charged standard fees, according to the complete list of tariffs and ...
How can I make a payment refusal for a transaction that I do not recognize?
If you notice transactions in your statement that you do not recognize or that appear duplicated, we recommend that you contact the merchant – by phone or through ...
OTP Bank clients wish to give up any of the products and services held at OTP before being migrated, for these which CGA provisions will apply to them?
If you want to unsubscribe from any of OTP Bank's products and services, we are waiting for you until February 28, 2025, at any OTP Bank unit. In this ...
How much does it cost me if I use the STAR card in BT Pay?
The BT Pay application costs you nothing. You can download it from Google Play Store, App Store, or Huawei Gallery and register your shopping card ...
Can I activate SMS Alert for Star?
Sure, SMS alert can also be activated for the Star shopping card. From BTPay Web > Finance > My cards > select Star Forte > ...
What fees apply for transfers based on the phone number if I have BT Pay and live in Italy?
Transfers based on the phone number are free. You can transfer up to 5,000 euros/day.
Since when can I perform transactions in the BT account as a former OTP client?
You can perform operations from your accounts taken over by BT starting March 3, 2025.
Can my money invested in funds be lost as a result of the sale transaction of OTP Asset Management Romania SAI S.A., currently Inno Investments S.A.I. S.A.?
No, your money remains invested in the funds managed by Inno Investments S.A.I. S.A. Any further action or development will ...