What are the insurance packages I can choose from in the case of the Asirom policy?
Depending on what interests you, you can choose the following insurance options:❶ Hospitalization due to accident and post-hospitalization convalescence ...
What should I do if the RCA insurance policy was not issued even though I filled in all the required information?
In case you encounter unforeseen situations at the moment of issuing the RCA insurance policy from BT Pay, it is necessary to contact BT Insurance Broker ...
If my company's activity is seasonal, can I benefit from a flexible repayment schedule?
In the case of seasonal activities, the loan can be repaid in installments adapted to the activity, starting from a minimum of 2 monthly installments per calendar year. 🙂
What can the child do with BT Pay Kiddo, depending on the age?
Everything they need, depending on age. 🥰 They pay online and in stores with card or phone (for those with Android), withdraw cash, check their history ...
Since when do you have to fill in the new IBAN on the payment orders?
Starting from 03.03.2025, on all payment orders (on paper or electronic support), it is necessary to have the BT IBAN. Our recommendation is to ...
What do I do if I have blocked access to the BT Ultra Web application?
If you can no longer log into the application, it is necessary to send a request by e-mail from the e-mail address specified in the configuration sheet, to ...
What should I do if I forgot the PIN code of the Direct card?
If you forget the PIN code, you can proceed as follows: ❶⠀Call us at the number 021 308 4000, and our colleagues from the Call Center* will help you as soon as possible. ...
How can I monitor the evolution of my investments?
In the "Investments" tab of BT Pay you have a chart that shows you the total of your investments equivalent in RON, both in absolute value and in percentage. ...
In case I want to trade a stock that is not available on the bt-trade platform managed by BT Capital Partners, what should I do?
If you want us to add new stocks to the BT Capital Partners offer, you can send us a simple and quick request by email, at bt-trade@btcapitalpartners.ro ...
What happens if I accidentally blocked the card in BT Go?
If you have accidentally blocked the card, it can be unblocked immediately by pressing the “Unblock” button.
How long does it take to complete the request for increasing the credit line?
You will be able to complete the request within a maximum of 72 hours. It is good to know that you have two stages: You must fill in the information requested by us and the agreement for ...
Can I use investment funds to save for retirement?
Of course. You can consider any of the BT Asset Management funds to save. For the investment funds managed by BT Asset ...